Sales Support Administrator

2 weeks ago

Haydock, United Kingdom Handepay Merchant Services Full time

**£19,500 following probationary period**
**Haydock, St. Helens**
**The Role**
Your Job Purpose will be to process new business and provide administration support to the Sales Team.
**Role Summary**:

- Update the database on confirmation of the acquirers approval / decline decision
- Maintain accurate database records
- Provide administration support
- Follow the procedures set out in the Sales Support Team Handbook
- Develop an understanding of the card market and industry standards
- Understand the objectives of the company and work towards them
**The Person**
- High degree of accuracy
- Attention to detail
- Team player with clear focus on customer service
- Tolerant and empathic communicator with excellent telephone manner
- Takes ownership of queries, problems and projects and manages to resolution
- Able to manage own workload and work unsupervised if necessary
**About Handepay**:
Handepay, part of the PayPoint Group, are a leading player in the payments industry because we have a remarkable price proposition that as yet, is unrivalled and when you combine this with our core values of transparency, honesty and integrity, it is clearto see why our Trust Pilot reviews are the best in the industry.
Our employees speak highly of us because we believe that every customer and every employee counts. We treat you as an individual and make sure you are fully supported to achieve your goals.
**Job type**:
Permanent, Monday to Friday. Our contracted working hours are 36.25 per week Monday to Friday with flexibility around start and finish times from 8.00am until 6.00pm.
We are proud of our Investors in People accreditation and are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits.

**Benefits**:

- 22 days annual leave + bank holidays
- Flexible working
- Monthly pay
- Company Shares Incentive plan
- Discounts through our employee benefits platform
- Employee assistance programme
- Cycle to work scheme
- Modern offices conveniently located on the A580, close to M6 with free on-site parking
- Opportunity to progress through the business
- Regular employee social events, lunches and fun activities
- Relaxed dress code
- Free refreshments provided
You may have experience of the following: Sales Support Administrator, Sales Administrator, Support Administrator, Sales Support, Internal Account Manager, Internal Sales Executive, Sales Executive, Administrator, Admin Assistant, Administrative Assistant,Office Administrator, Office Assistant, etc.
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