Café Supervisor

3 days ago

Edinburgh, United Kingdom Four Square Scotland Full time

**About our Organisation**

Four Square Scotland is an Edinburgh charity working for more than 40 years to prevent homelessness and promote inclusion. We provide services directly to people who are homeless, or who are at risk of homelessness to overcome any barriers they may face in creating a stable life for themselves in their community. At the core of Four Square are the values upon which the Organisation is based. These are equally applied to the people we support, our colleagues and our partners and are: Integrity; Excellence; Dignity; Support.

We are driven by our mission to ensure everyone has the opportunity to have a home and a place in their community. As a social enterprise, our café plays a dual role in generating income and providing volunteering opportunities for individuals who have faced homelessness in Edinburgh.

**About the role**

Situated in Saughton Park, we are a community café, based in the heart of the community with a welcoming, cozy atmosphere and delicious, reasonably priced food.

This role will involve customer service, food and drink preparation, general café tasks, taking orders, cleaning and cashing up. The successful applicants are proactive, can work flexibly and efficiently, as well as having a calm and compassionate nature.

**KEY DUTIES**
- Being a leader on shift, directing café assistants to operate the café and delegating tasks when needed.
- Organise breaks for staff
- Ensure health and safety checks; open and close down procedures are followed for front of house
- Open and close the café, including cashing up
- Manage the shift including any absences and shift changes
- Support the General Manager and Assistant Manager as directed on shift or in their absence
- Hot drinks preparation / barista style coffee prep
- Food service - hot food, cakes, snacks
- Stock rotation and manage supplies
- Customer service
- Maintaining health and safety standards, including maintaining high standards of cleanliness and completing necessary records
- Assist with training new and existing staff
- Communication with the whole team in order to ensure continuity
- Carry out any other duties within the general scope of the post, as directed by the Manager/Assistant Manager

Every Four Square employee is required to uphold equal opportunities and inclusiveness practices; whilst upholding safeguarding policies and procedures as set out by the organisation.

**ROLE REQUIREMENTS**
- Kitchen or Barista experience and food knowledge is preferred
- Responsive to challenges with a positive attitude and demonstrate a “can do”

approach
- Remains calm under pressure
- Good time keeping  
- Eager to support and contribute to the wider team
- Work with energy, pace and passion
- Good organising and prioritising skills
- Demonstrate a professional, enthusiastic and flexible approach
- Able to promote excellent teamwork to achieve exceptional customer

experience

**SCHEDULE**:
Day shifts only Monday to Sunday between 9am and 4:30pm - occasional evening work may be required for events. We make no guarantee of any work, or any minimum amount of work, being made available to you at any time

**WORK LOCATION**:
In person at Saughton Park, 60B Ford's Road, Edinburgh, EH11 3HR,

**Job Types**: Part-time, Permanent

Pay: £12.60 per hour

Expected hours: 21 per week

**Benefits**:

- Casual dress
- Discounted or free food
- Employee discount
- Health & wellbeing programme

Work Location: In person

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