Office Administrator/ Assistant Bookkeeper

We are looking for a friendly, professional, and motivated individual to assist with the daily administration of the charity's work, working with our Energy Advice team to deliver a range of projects tackling fuel poverty across Cornwall.
If you want to develop your administrative and book-keeping skills in a role that has a real impact, working with Cornwall's energy advice agency, then this is a role for you.
This role requires someone who has:

- A friendly, efficient, and professional manner.
- The ability to manage a diverse workload and prioritise appropriately.
- An approachable demeanour and the ability to communicate with people of all backgrounds.
- A willingness to be flexible in the tasks undertaken and take a collaborative approach to teamwork.
- Excellent communication & numeracy skills.
- Excellent timekeeping.

Person Specification: Office Administrator / Assistant Bookkeeper
The primary purpose of the role:

- To support Community Energy Plus's Senior Projects Manager and Chief Executive in the delivery and administration of a range of projects supporting CEP's clients.

Main tasks:

- Office Administration
- Work with the Senior Projects Manager to provide administrative support across multiple projects, including,
- Data processing; to include appropriate handling of confidential customer information.
- Inputting data into, monitoring and printing reports from CEP's customer relation management system.
- Liaison with the Energy Advice team and provide support to Project Assistants handling incoming calls.
- General filing, printing, scanning; arranging posting of support materials.
- Ensuring that levels of general office supplies are monitored and maintained.

Book-keeping
- Working to the direction of our Finance Officer, carry out data entry onto our Sage50 Accounting software. General bookkeeping activities will include:

- Posting invoices.
- Operating all aspects of the purchase ledger function, including matching invoices to POs & delivery notes, reconciling supplier's statements.
- Cost allocation to the relevant projects.
- Handling staff expenses requests.
- Reconciling bank accounts and credit card statements.
- Marketing & Communications

Assist our Marketing Officer with tasks as directed, including:

- Monitoring, preparing and posting material to CEP's social media channels.
- Monitoring and maintaining supplies of CEP’s advice leaflets and related materials, ensuring that team members have sufficient supplies for events.

Attributes/ competencies
- Friendly, with excellent interpersonal skills and a sympathetic manner.
- Able to work well in a team.
- Able to remain calm and solution-focused when working to deadlines.
- Methodical, organised, and self-motivated.
- Strong administrative skills with good attention to detail.
- Proactively identify potential issues and offers solutions.
- A competent user of Microsoft Office, (Word, Excel, Teams, and Outlook). Experience of using bookkeeping software, specifically the Sage 50 accounting package, is desirable.
- Clear understanding of data integrity and sensitivity/confidentiality.

Essential Skills and experience:

- Ability to work well under pressure and manage time effectively.
- Supporting multiple colleagues to meet agreed deadlines and targets.
- Providing information accessibly in person, on the phone and by other media.

Qualifications & knowledge
- Minimum of 5 GCSE grades 9 to 4 (A*to C equivalent) including literacy and numeracy, or substantial work experience.
- Desirable: Administration and/or bookkeeping qualifications - NVQ2 or 3 level preferred.

The Important Details:
Contract: This is a full-time role, but we are open to part time arrangements for the right individual.
Duration: Initially, a 1-year fixed term contract (3-month probationary period)

**Salary**: £20,433 per year full-time, pro-rata depending on number of hours worked.
Start Date: As soon as possible.
- Office Administrator and [Your Name].

**Salary**: £20,433.00 per year

**Benefits**:

- Company events
- Work from home

Schedule:

- Monday to Friday

Application question(s):

- Do you have experience of working in administrative/bookkeeping roles?
- Are you confident in providing information accessibly in person, on the phone and by other media?

**Education**:

- GCSE or equivalent (required)

Reference ID: OAAB-CEP001