Membership Assistant
2 weeks ago
**Membership Assistant**
5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.
We are currently looking for a **Membership Assistant **to join front of house team.
The additional benefits our **Membership Assistant **receive are:
- 33 days holiday per year (including bank holidays)
- Birthday day off
- Discounted gym membership with Nuffield Health
- Monthly well-being days with our Chiropodist and Masseuse
- Private medical insurance with AXA
- Cycle to Work Scheme
- Employee Assistance Programme - Hospitality Action
- Access to a company doctor
- Eyecare vouchers
- In-house industry training for eg WSET
- Sponsored social events
- Recommend a friend bonus of £750
- Freshly prepared meals
The responsibilities of the **Membership Assistant** are:
- Responsible for ordering all membership paperwork from the relevant suppliers, ensuring this is carefully stored in and orderly and coherent way.
- Regularly ensuring all member details are current and up to date.
- Logging all prospective members.
- Preparing and mailing out new membership packs.
- Maintaining the prospective member spreadsheet.
- Documenting daily reports - scanning signing in and booking sheets.
- Dealing with general queries, complaints and suggestions.
**The Experience & Qualifications required of our Membership Assistant** **are**:
- Experience of working in a luxury hotel, restaurant or private member’s club advantageous
**The working hours**:
You will be based at Head Office in Mayfair, working Monday - Friday from 9am-6pm.
**The club is closed on Sundays, Bank Holidays and throughout Christmas each year.**
INDFOH
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