Payroll Team Leader

2 weeks ago

Newton Aycliffe, United Kingdom Education Personnel Management Ltd Full time

We are recruiting for a Payroll Team Leader to manage the payroll team based in the Newton Aycliffe office.

We are an award-winning and accredited education services business with 30 years of expertise.

We believe in developing long-lasting relationships with our customers and employees, with our relationships lasting, on average, 11 years.

We are 100% dedicated to education and our expert team of nearly 275 highly qualified employees support more than 1,600 schools nationwide.

**The role**:
This role is to manage the day to day customer service delivery of Payroll for our customers. Ensuring that the payroll provision continually strives to work and deliver to the agreed standards and timescales set out by the business. Continually seeking continuous improvement to the service provided and adhering to HR and payroll policies and processes.

It’s important that you can proactively manage, lead by example, motivate and coach teams, have strong attention to detail and are focused on continuous improvement for the company.

**Responsibilities**:

- Delivering a small allocation of monthly payroll allocations as well as mentoring and managing your own team of payroll administrator
- Coach and support the team to ensure they are as efficient as possible and continue to raise the quality of the service delivered to clients.
- Ensure team members are supported and developed with appropriate coaching and training

in order to deliver best practice processes
- Identifying and implementing new ways of working, as well as improving processes to maximise on value-added service
- Undertake performance management, probation and appraisal reviews to ensure that levels of performance remain consistently high within your team
- Undertake regular team meetings and one-to-one meetings as required to ensure there is a flow of communication throughout the department.

**To be successful**:

- Previous experience managing a team
- Experience of processing complex payrolls, end-to-end, with an expert understanding of UK payroll legislation and best practice
- Ability to coach and mentor team members
- Strong communication skills and have a passion for delivering customer excellence

**Why choose EPM?**

There are several reasons people have stayed with EPM for a number of years, we offer a wide range of benefits:

- 26 days annual leave + 8 days public holiday
- A generous pension package
- BUPA Cash Payment
- Flexible working arrangements
- Cycle Scheme
- Company events
- Tailored learning and development programmes
- We offer an inclusive and open workplace

At EPM we have great career progression and learning and development courses along the way. We are all about supporting our staff and promoting people from within.

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