Technical Support Administration Officer

2 weeks ago


Cambourne, United Kingdom South Cambridgeshire District Council Full time

**Technical Support Administration Officer**:
**Job description**
- Are you a detail-oriented administrator with a passion for public service and digital systems? Do you thrive in a collaborative, fast-paced environment where your organisational skills and customer service make a real difference? If so, we’d love to hear from you
- You’ll work independently within clearly defined procedures, using your initiative to make minor decisions and maintain high standards of accuracy and confidentiality.

**Key Responsibilities**
- Redact personal data from public comments in line with GDPR
- Respond to internal and external enquiries with professionalism and clarity
- Maintain and update digital records and planning system data
- Collaborate with colleagues and external stakeholders to meet service targets
- Support continuous improvement by identifying and suggesting process enhancements

**About You**
- We’re looking for someone who is:

- **Organised and self-motivated**, with the ability to prioritise workload
- **A confident communicator** and active listener
- **Experienced in administration**, especially in high-volume environments
- **Good computer skills**, with strong Microsoft Office and database skills
- **Customer-focused**, with excellent interpersonal and service skills
- **Flexible**, with the ability to work across multiple sites
- As an organisation, South Cambridgeshire District Council believes that our people are our greatest assets. We know how important it is to find a job where you feel valued but also have the flexibility to allow you to balance your work/family commitments in an organisation that offers a competitive benefits package including:

- Local Government Pension Scheme.
- 25 days holiday entitlement (increasing to 30 after five years continuous service).
- Career progression.
- Development opportunities as well as ongoing training.
- Closing Date: 9am 29 July 2025
- Interview Date: To be confirmed



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