Support Secretary

4 days ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

We are looking for a dynamic and enthusiastic team player to provide administrative support to the consultant and secretarial team within the Gastroenterology department as a Support Secretary.

This is a key role in a busy department that works closely with the Medical Teams, Nursing Team, Outpatients Department, the endoscopy unit and the wider hospital teams.

You will be part of a friendly patient focussed team, delivering high quality care to patients referred to the Gastroenterology team in Colchester.

You will be responsible for ensuring that the administration needs of the department are completed in a timely way.

You will support team members by having a flexible approach to both workload, additional tasks and working patterns.

For this post you will require attention to detail as well as excellent communication skills and the ability to prioritise and plan as well as being a great team player.

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health & Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
- To manage and support the Consultant team.
- To ensure a high standard of secretarial and administrative service is consistently delivered by undertaking / delegating all required tasks and activities on a daily basis
- To utilise the required technology / hospital systems including Big Hand / PAS Evolve / Medway - Portal and any other new technology or system(s) that are introduced and support other team members to do so to deliver an efficient administrative and secretarial servic
- To recommend and support the implementation of service improvements to own and team working practice to improve workflow.
- To train and develop other team members to ensure competencies are developed, sustained and updated and to deliver the required administrative and secretarial service in a changing working environment

For full details of the responsibilities and duties of this role please see the attached job description.


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