Service Support Administrator
3 days ago
**Service Support Administrator**
A varied role, acting as the point of contact for all Regional Service Managers, providing professional and efficient administration support to a busy and proactive Operations team to ensure customer satisfaction and Engineer workforce planning goals are delivered on time.
**The Role**:
- Your time will be split equally to support the Contact Centre and Planning teams.
- Screen initial requests and determine customer requirements.
- Maintain the service management system, ensuring information held is accurate and up to date.
- Bring to the attention of your manager any customer proving difficult to deal with to ensure the matter can be resolved promptly.
- Ensure relevant service engineers can access high security sites by having valid work permits adhering to GDPR regulations.
- Update and add valid Engineer documentation to shared drive and provide client progress reports.
- Provide holiday cover by updating the mobile workforce management system to ensure information held is accurate at all times.
- Assist the operations team with projects and ad hoc tasks as required.
**The Person**:
- Experienced administrator with strong customer service skills
- Highly conscientious approach with a good attention to detail
- Able to maintain a high level of confidentiality at all times
- Advanced user of MS Office and in-house computer-based systems
- Excellent communication skills (written and verbal)
- Able to work under pressure and prioritise workload to meet deadlines
- Adaptable to changing customer processes and procedures
**Salary**: £23.5k + 25 days holiday + Pension + EAP + other Company benefits
-
Service Administrator
7 days ago
Milton Keynes, United Kingdom Adecco Full timeJoin Our Team as a Service Administrator What You'll Do: Administrative Support: Assist with office operations and ensure a well‑organised workspace. Communication: Respond to inquiries via phone and email with a friendly and professional demeanour. Documentation Preparation: Prepare Operation and Maintenance manuals for clients post‑installation....
-
Support Administrator
2 weeks ago
Milton Keynes, United Kingdom Connells Head Office Full time**Job Title**:Estates Support Administrator **Location**: Milton Keynes You will be responsible for supporting the Estates Department Fire, Health & Safety and Facility Administration. Working with the Group Fire Health & Safety Managers to monitor and review compliance to statutory requirements throughout the Group’s Estates and it’s under...
-
Support Services Administrator
2 weeks ago
Milton Keynes MK LA, United Kingdom Table Tennis England Full time £22,000 - £24,000 per yearJob OverviewWorking as part of the Operations team, this role is vital in providing administrative support across the services we provide to our staff and membership base, including in Customer Service, People and Governance.The Support Services Administrator plays a vital role in delivering high-quality customer service and operational support across the...
-
Customer Service Administrator
3 days ago
Milton Keynes, United Kingdom Jungheinrich UK Ltd Full timeCustomer Service Administrator We’re hiring a Customer Service Administrator for a 6‑month fixed‑term contract to support our team in Milton Keynes. You’ll provide essential administrative support to Engineers, Dispatchers, and Service Managers, helping to deliver exceptional customer service and ensuring smooth day‑to‑day operations....
-
Milton Keynes, United Kingdom Adecco Full timeA recruitment agency is seeking a Service Administrator in Milton Keynes. This role involves providing administrative support, managing office tasks, and ensuring effective communication with clients and colleagues. Candidates should possess excellent communication skills, a positive work ethic, and the ability to solve problems. The company offers a...
-
Support Services Facilities
3 days ago
Milton Keynes, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 221548**Salary**: - £18,349**Grade**: - Administrative Assistant- HMPPS Band 2**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Full-time**Number of posts**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This position is based at HM Prison...
-
Support Services Facilities
3 days ago
Milton Keynes, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 246025**Salary**: - £19,355**Job grade**: - Administrative Assistant- HMPPS Band 2**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This position is based at HM...
-
Support Services Facilities
1 week ago
Milton Keynes, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 239391**Salary**: - £19,355**Grade**: - Administrative Assistant- Band 2**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Full-time**Number of posts**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This position is based at HM Prison Woodhill,...
-
Service Administrator
5 days ago
Milton Keynes, United Kingdom Provide Full time**Jungheinrich** is one of the top three leading companies in the material handling equipment and Intralogistics sectors worldwide - **and we are very interested in speaking with you further about your career.** **Role Purpose** - To provide full and comprehensive administration support for Engineers, Dispatchers and Service Management for all service...
-
Customer Service Administrator
5 days ago
Milton Keynes, United Kingdom Barker Ross Group Full timeOur client is a highly successful blue chip professional services company in Milton Keynes; due to continued success they are now looking to recruit a Customer Service Administrator. The Customer Service Administrator will support the Account Managers to enable the streamlined management of their Accounts and associated content and advise on other services...