Coordinator

1 week ago


Paisley, United Kingdom Search Consultancy Full time

**Service Desk Coordinator**
**Glasgow**
**£23,500**

Do you want to work for an established business withing the FM industry?

How does on-site parking and lucrative overtime sound?

If you are and experienced coordinator, this could be the role for you

Search are hiring for a Service Desk Coordinator within the FM industry, with great communication and organisations skills to join a fast-paced office. On a typical day you will liaise with engineers and clients to organise engineer's workload, assisting management in achieving SLA and KPI targets.

**32.5 hours average a week**:

- Condensed shifts over a 4 week rotation.

**Main duties include**:

- Coordinate and organise workload of the team
- Direct engineering resource to ensure customer deadlines are met
- Assist on the delivery of customer KPI's to ensure that targets are met
- Asses the needs of customers and engineers to ensure balance is maintained in a busy environment
- Understand customer contracts and assist in delivering KPI Targets
- Has experience in an administrative role
- Has good communication skills
- Has experience scheduling/coordinating/planning
- Is competent on Microsoft word and excel


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