General Administrators

This role is for a Receptionist

Do you have a varied background in administration? Are you looking for a new challenge working in the Healthcare sector?

If you are inspired at the thought of delivering integral support within a team passionate about providing the best care for patients and their families, this may be the role for you

North Bristol NHS Trust are looking for enthusiastic individuals to join #TeamNBT, playing key roles within our clinical teams in a wide variety of different administrator roles.

Working within our Trust, you will receive excellent benefits, including access to:

- Competitive NHS Pension Scheme
- Local/UK NHS Discount schemes
- Training and development opportunities through annual appraisal-reviews
- Comprehensive Health and Wellbeing support from our award-winning team

Our services run Monday to Sunday, including bank holidays. We have opportunities available for both full time and part time roles based on Fixed Term and Permanent positions.

You will also increase your skill set by working with multidisciplinary teams to deliver all admin support across many different areas within the Trust.

At North Bristol NHS Trust, we are committed to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

Our administrators are key members of our ward team. Working under the direction of the senior nurse or ward manager, you will work closely with a variety of colleagues working in different roles.

**We are currently looking for the following varied roles**:

- Administrators
- Secretaries
- Typists
- Audio Typists
- Co-ordinators
- Data Entry

To be successful in this role, you must be able to work independently as well as part of a team and have:

- Excellent communication and interpersonal skills
- Numeracy and literacy level 2 or equivalent
- IT skills, including Basic Word, E-mail, keyboard skills
- Caring and compassionate attributes
- An ability to prioritise work and effective time management skills
- A desire to undertake any additional training as required for the post

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.
- To provide administration support to a variety of departments within a hospital setting
- To accurately and efficiently be able to deliver data input into several internal patient record system
- Complete assigned work in a timely manner ensuring tasks are completed to a high standard
- Patient contact both face to face and via phone conversations may be required
- Ability to deal with patient and visitor queries and provide informative information as and when required
- To check data on the electronic patient record system, including confirmation of the patient/GP address etc.
- To save work on the network drive in a format which is consistent with the department and can be easily located/retrieved
- To raise any queries relating to specific patient letters with the appropriate person
- To ensure any actions in dictated correspondence are passed for action to the appropriate person. To accurately take and record messages as required, ensuring they are passed to the appropriate individual
- To carry out other clerical activities as required, such as photocopying, filing, sorting and distributing letters, maintaining stationery supplies etc.