Night Porter/security

**Job Ref**:MAR1311

**Branch**:Mar Hall Hotel, Golf Spa Resort

**Location**:Mar Hall Hotel, Golf Spa Resort, Bishopton

**Salary/Benefits**:£12.50 ph

**Contract type**:Permanent

**Hours**:Part Time

**Shift pattern**:Night shift usually 11pm-7am

**Posted date**:30/05/2025

**Closing date**:02/07/2025

**About Us**

Are you ready to be part of a new and exciting journey?

Mar Hall Hotel, Golf Spa Resort, a gem nestled in the heart of Scotland, has recently been acquired by Dutco, a prestigious Dubai-based company, with ambitious plans for luxury and innovation. Our extensive refurbishment programme includes expanding and upgrading the property to see it repositioned as one of the best hotels in Scotland and an international destination. Plans include new luxury woodland lodges, revitalised golf, spa leisure facilities, and a refurbishment of our guestrooms and public spaces.

As we embark on this thrilling new chapter, we are searching for a skilled and dedicated Night Porter to join our team and be a part of this exciting new world.

**Key responsibilities of the Night Porter will include**:

- General cleaning duties of the public areas
- Serving guests during the night
- Security checks and securing the building.
- That guest needs are anticipated and requests followed up
- Ensure good communication with all departments throughout the hotel
- Handle, follow up and communicate any comments or complaints
- Be familiar with and promote hotel facilities and attractions within the estate
- Assist guests with any requests e.g. information, making bookings, directions
- Ensure that all tasks are completed on each shift that a full and thorough handover takes place at the end of the shift
- Ensure you have a well-founded understanding of all Hotel regulations
- Ensure all access to the hotel is secure as required by hotel policy and procedure
- Complete all incident reports and distribute to relevant departments
- Record any unusual occurrences or problems arising to the Night Manager and take appropriate action
- Ensure that wake up calls are made promptly
- Order and deliver newspapers
- Report any faulty equipment to the relevant persons

**The Ideal Night Porter**:

- Experience working in a similar role
- Able to work on own initiative and as part of a team
- Proficient English
- Is able to work between the hours of 11pm - 7am

**Benefits**:

- Hotel Accommodation, Food, Golf Spa discounts
- Friends and family discounts
- Recommend a Friend
- Free on-site parking
- Complimentary use of Leisure Facilities
- Employee Assistant Programme

**JOIN THE TEAM AT MAR HALL**:
Being part of the team at Mar Hall is something very special we believe in looking after our team and in turn they will look after our customers. This simple philosophy is supported by the wide-ranging opportunities and career development on offer at Mar Hall Golf Spa resort.

We will look to grow your aspirations and help you achieve your ambitions within the hospitality industry; from the golf course to the kitchen we have the opportunity for you. We believe that people make the business; they make the difference and define our guest’s experiences. If you’re passionate about hospitality we would like to hear from you.