Surveying Support Administrator

6 days ago

Belfast, United Kingdom I-C-W Group Full time

**Summary of Role**

To deliver high-quality administrative support to the surveying department, ensuring accurate record-keeping, effective communication, and the smooth operation of surveying projects. The role supports both field and office-based surveyors and contributes to the overall efficiency of processes and ensures we provide a professional, high quality customer focused service.

**Key Duties**
- Provide administrative support to the Senior Structural Engineer and the Major Projects Team Lead and wider business operations
- Manage the document control of project files, reviewing & filing client information in line with agreed folder structures.
- Create and manage systems to enhance document control procedures and liaise with the Major Projects Team to implement.
- Extract project information on file to assist with internal team queries.
- Liaise with internal teams, contractors, and clients to ensure clear communication and timely information flow.
- Provide general administrative support, including photocopying, printing, document control, and minute-taking for meetings
- Stock control of uniform, office supplies & sundry items, including collation of staff requests, order & collection of new stock, distribution to staff, management & updating of registers.
- Procure, manage and distribute Personal Protection Equipment and other equipment for Surveying staff as required.
- Manage and control IT equipment for Technical Services staff as required.
- Organise and book travel & accommodation for Technical Services staff as required.
- Review and approve monthly supplier invoices as required.
- Place and manage postal & courier orders for the Technical Services and Surveying staff as required.

**Knowledge, Skills and Experience**
- Experience in an administrative role, ideally within the construction industry.
- Excellent organisation and time-management skills.
- Excellent customer service skills, having a confident and clear manner on the phone with clients.
- A clear understanding of the importance of customer service to both internal and external clients.
- A high level of interpersonal skills with an ability to deal with people at all levels.
- Excellent IT skills, with proven experience using Microsoft Office, particularly Outlook.
- Excellent written and verbal communication skills.
- Ability to prioritise tasks, multitask, and work efficiently under pressure
- Team player with the capacity to work independently when required.
- Flexibility and willingness to learn new systems and processes

**Additional Information**

As part of the ICW Group everyone is:

- expected at all times to behave and act in a way which promotes and contributes to the overall aims, values and ethos of the Company.
- required to participate in regular training and other learning activities, and in supervision,

appraisal and development as required by the Company’s policies and procedures
- required to participate in any relevant current and new legislative and regulatory activities as may occur from time to time

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Private medical insurance
- Referral programme

Work Location: In person

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