Estates and Facilities Administrator

2 weeks ago

Newcastle upon Tyne, United Kingdom Everyturn Full time

We have a great opportunity for a proactive, conscientious and responsible Estates and Facilities Administrator to join our friendly and hardworking team

Working from our Head Office, the post-holder will be responsible for supporting the day to day administrative and operational duties of the head office and provide administrative support to the Estates Department.

The post holder will ensure that our services are provided in a way that is consistent with our values, supporting and promoting an organisational culture that values: compassion, accountability, respect, excellence, and innovation.

This is a highly visible role and the post holder will be required to demonstrate an enthusiastic and welcoming attitude.

**Responsibilities**

Meeting and greeting visitors to Esh Plaza and notifying colleagues of arrivals

Management of “front desk” and welcome function

To assist with and support the administration of ID badges

Ensuring continuity of service within the head office.

Supporting with the coordination of the day to day procedures for the effective functioning of the head office

To assist in managing incoming general telephone enquiries and contact directories

To coordinate and set up meeting rooms and arranging refreshments and food/catering

To work with and deputise for the Office, Estates and Facilities Coordinator

To provide administration support to the Estates Department with the day to day running and as required including (but not limited to);
Monitoring of Estates mailbox

Recording and updating job logging database

Liaising with Contractors, Suppliers and colleagues on estates matters.’

**About you**
- GCSE Maths & English (A*-C/4-9) (or equivalent)
- Attainment of Level 3 appropriate qualification, (A Levels/Diploma/Advanced Apprenticeship) or willingness to commence on appointment
- Administration and/or Customer Service Experience
- Excellent attention to detail
- Self-starter with the ability to work independently
- Excellent customer service skills
- Good understanding of MS Office

**What we offer in return**

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

- 30 days Annual Leave plus Bank Holidays (rising to 32 days at 5 years’ service) and with the option to purchase or sell days.
- Enhanced Pension.
- Blue Light Card
- Wagestream - ability to release earnings, giving you instant access to your pay.
- Refer a Friend payment, Cycle to Work & Enhanced Car schemes.
- Vitality Wellbeing Programme including Employee Assistant Programme, GP & priority Physiotherapy access and shopping discounts.
- Fully funded flu vaccines & eye tests.
- Technology salary sacrifice scheme for home appliances, tablets, mobiles, TV’s, fitness trackers and more.
- Family friendly policies including Enhanced Maternity, Paternity and Adoption pay.
- Volunteer Programme.
- Enhanced Life Assurance Scheme.

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