Cash/coin Centre Processer

2 weeks ago

Birmingham, United Kingdom Post Office Ltd Full time

**Summary**:
**Salary**: £25,104.14 pro rata

**Hours/Contract**:21 hour OR 14 hour fixed term contracts - 12 Months

**Grade**:PA

**Reporting Line**:Branch Manager

**Location**: 1 Eliott Way, Birmingham, B6 7AP

**What to expect**:
Here at the Post Office, we’re steeped in tradition, but we’re going places.

As a Cash/Coin Processer you will join us on our journey to keep the heart of the community beating. We are Everybody’s Business.

This role is instrumental to the daily running of the business. You will undertake a truly valuable role responsible for bringing a high standard of customer service within the cash centre environment.

You can expect variety. Your day-to-day responsibilities will include processing cash and coins using desktop and high-speed note and coin counting machines, providing robust and accurate data to strict deadlines, and delivering exceptional quality of service for all customers.

This role offers you an exciting opportunity to learn and develop new skills and work in the core of the Post Office Cash Centre, alongside this you will also build rewarding relationships with customers and colleagues.

**What we can do for you**:
Our people are the driving force behind our business, we are proud of the energy, commitment and customer focus we have in common. In addition to the competitive salary we offer, in return for your hard work, you will also receive:

- 25 days annual leave that increases with tenure
- Generous pension contribution
- Access to Benenden Healthcare
- Life assurance
- Income protection after 12 months service
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities

**What you’ll need to succeed**:
You will be a trustworthy, genuine, and an enthusiastic individual who enjoys working with deadlines, processes, and data. You will ideally have cash handling experience, however people a good attitude and desire to learn will be also considered.

As a Cash/Coin processer, you will have:

- Basic level of computer literacy
- Possess the ability to follow clear instructions and processes
- Can do attitude with willingness to be flexible in attendance patterns and roles undertaken

**About us**:
Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of - and we need fresh talent to help make it possible.

We’re looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve - a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.

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