Cash/Coin Centre Processer

Salary: £14.75 per hour

Grade: PA

Reporting Line: Shift Manager

Contract Type: Permanent, 1x Full time and 1x Part Time

Location: Birmingham, B67AP

Closing Date: 31/10/2025

As a Cash/Coin Processer you will join us on our journey to keep the heart of the community beating. We are Everybody's Business.

This role is instrumental to the daily running of the business. You will undertake a truly valuable role responsible for bringing a high standard of customer service within the cash centre environment.

You can expect variety. Your day-to-day responsibilities will include processing cash and coins using desktop and high-speed note and coin counting machines, providing robust and accurate data to strict deadlines, and delivering exceptional quality of service for all customers.

This role offers you an exciting opportunity to learn and develop new skills and work in the core of the Post Office Cash Centre, alongside this you will also build rewarding relationships with customers and colleagues.

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 25 days annual leave that increases with tenure
• Generous pension contribution
• Access to Benenden Healthcare
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

You will be a trustworthy, genuine, and an enthusiastic individual who enjoys working with deadlines, processes, and data. You will ideally have cash handling experience, however people a good attitude and desire to learn will be also considered.

As a Cash/Coin processer, you will have:

• Basic level of computer literacy.
• Possess the ability to follow clear instructions and processes.
• Can do attitude with willingness to be flexible in attendance patterns and roles undertaken.

Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.

Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead – people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.