Field Sales Representative

**JOB DESCRIPTION**

**JOB TITLE**: Field Sales Representative (Wolves Lottery)
**DEPARTMENT**:Ancillary Sales**
**REPORTS TO**:Ancillary Sales Manager
**LOCATION**: Molineux Stadium, Wolverhampton and Remotely
**HOURS**:20 hours per week (4 hours Per Day)**
**DATE**:January 2025

**We are Wolves. Progressive, determined, bright, unified and humble. A pack that is hungry for**

**success. Wolves is one of the fastest growing professional football clubs in the UK, and also boasts**

**one of the richest histories in the beautiful game.**

Formed in 1877, Wolves was a founder member of the Football League, and was one of the

country’s most successful sides in the fifties and sixties. During a two decade spell the Black

Country’s most decorated side won three First Division titles and one of its four FA Cups.

Fast forward 70 years and Wolves are back amongst football’s elite. In the past six years we have
celebrated promotion to the Premier League, back-to-back 7th placed finishes and a Europa League
quarter-final campaign. Now, we will be competing in the Premier League for a sixth successive
season.

But at Wolves it is all about what we will do, not what we have done. We don’t simply look to the
future, we seize it.**

**We take seriously our commitment to the safeguarding of children and adults at risk and to**
**ensuring that Wolves is free from discrimination and harassment.**

**_______________________________**

**Job purpose**

Wolves Lottery is the biggest Football Lottery in the country. Looking to expand our current
canvassing, This role plays a vital part in helping to increase our weekly Wolves Lottery membership
and positively promote our two charities partners which are Wolves Foundation & The Royal
local community of Wolverhampton by supporting and raising awareness of both of these charities.

**_______________________________**

**Key responsibilities**
- Memorising and perfecting established set scripts to ensure effective communication with

customers whilst adapting to different scenarios
- Direct Sales
- Conduct door to door Selling within local designated local target areas to

maximise outreach and engagement.
- Ability to handle different situations and deal with rejection from members of the public
- Product Knowledge
- Maintain a thorough knowledge of the products offered to effectively

address customer questions and demonstrate value.
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- Public Engagement
- Actively Engage with the public & community by attending events &
representing the brand positively.
- Target Achievement
- Consistently meet or exceed targets set by the Ancillary Sales Manager
- Professional Presentation
- Uphold & Maintain a professional appearance to foster trust and

credibility with potential customers.
**_______________________________**

**General responsibilities**
- Compliance with Club policies
- Compliance with the Club’s health and safety procedures
- Compliance with the Club’s safeguarding policies
- To promote the Club’s values
- To work consistently to embed equality & diversity into the Club
- To undertake such other duties as may be reasonably expected
- To maintain professional conduct at all times

**_______________________________**

**Key relationships**
- General Public
- Ancillary Sales Manager
- All Ancillary Sales staff
- Other Beneficiaries within the Wolves Lottery product**

**_______________________________**

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**Person Specification**

**Job Title: Field Sales Representative (Wolves Lottery)**

Knowledge: the level and breadth of knowledge to do the job e.g. understanding of a defined system,
method or procedure, legal or regulatory frameworks etc

Essential
- A good geographical knowledge of the local area

Technical/work-based skills: skills specific to the job e.g. language competence, typing skills, coaching skills
etc

Essential
- Full clean driving licence
- Strong computer skills to deal with Ipads.

General skills and attributes: more general characteristics e.g. flexibility, communication skills, team working
etc

Essential
- An excellent communicator with expertise interacting with the public, building an immediate face
- to-face rapport and the ability to be motivated using your own initiative
- The confidence to sell ideas, items and be able to influence opinions
- Build relationships and communicate effectively to inspire others to contribute to support Wolves

Lottery
- An excellent work ethic and a drive to succeed

Experience: proven record of experience in a particular field, profession or specialism.

Essential
- Knowledge and experience in a customer-facing role

Desirable
- Previously worked within sales or as a Canvasser (not necessarily gambling or society lottery)

Qualifications: the level of educational, professional and/or occupational training required

Essential

Safeguarding Manager

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