Operations Assistant

8 hours ago


Southport, United Kingdom Southport and Formby Health (GP Federation) Full time

A list of main tasks and duties are outlined below but are not exhaustive due to the evolving nature of this role and the associated services. Reception Reception duties Answering the front door intercom Welcoming visitors, signing in/out & providing refreshments Support staff & visitor car parking managementCommunications Management of incoming and outgoing postage Answering generic phone line & pass on messages Management of generic email inbox Be a champion of our intranet system, TeamNet, and support colleagues to use it effectivelyTraining & Meeting Room management Support the Training Hub Manager to manage the Training Room Support the Training Hub Manager and HR Manager with PLT events and Well-being activities Manage bookings of the 3x meeting rooms (Training Room, Boardroom & small meeting room) Setting up the 3x meeting rooms for different meetings as required Become a leading user of Meeting Room AV equipment and provide tech support to room users as needed Providing refreshments for meetings when appropriate Tidying up the rooms after meetings Management of meeting room, kitchen and stationery supplies such as flipchart paper, etcAsset Management & IT Keep the Asset Register up-to-date and undertake routine asset register spot checks/full audits Manage the shared laptop stock & undertake maintenance to keep them in good working order Manage the signing in/out of generic laptops Manage stock of replacement basic office equipment (such as keyboards and headsets) and issue to staff if replacements are neededBuildings Maintenance First point of contact for building maintenance queries, including liaison with Landlord, cleaning staff and contractors Provide support with office facilities maintenance such as waste management, printer maintenance, or contact with phone service provider Support the Governance Officer with routine checks and audits at both our main office situated on Wight Moss Way and our second site in Birkdale and keep records as needed, such as drinking water machine checks Organise routine planned maintenance, as well as unplanned maintenance/repairs as needed with appropriate contractors Manage office stock of consumables such as stationery, cleaning products, bathroom supplies and kitchen supplies Supporting both the Operations & HR Manager Support the implementation of relevant buildings and facilities policies and procedures Assist with the organisation of events and any external bookings Carry out basic primary care reception duties which will include using GP Clinical Software, Emis, on ad-hoc occasions to cover periods of absence (all training will be provided) Ad-hoc administration support to the PCN Operation Manager as required



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