User Researcher

1 day ago

Leeds, United Kingdom Alexander Mann Solutions for Public Sector Resourcing Full time

**User Researcher - **Inside IR35**

**Contract Term: 12 months with potential for extension**

**Contracting Authority: The Department for Work and Pensions**

**Location: Hybrid - 2 days per week in Leeds**

We are looking for an outstanding User Researcher, who can make a positive impact, and who wants to contribute to the most demanding and exciting new digital service for the UK Government. Let’s be clear about the impact of your work - better digital services in government will change the face of public services and have the potential to dramatically transform the future of millions of people.

**As a User Researcher your main responsibilities would be**:

- Leading on research projects, working with a wider team of Designers, Analysts and Developers to help define and deliver the best methodology to address the specific needs in producing a responsive digital service.
- Planning, designing and conducting user research sessions, including guerrilla testing, user testing, focus groups and workshops, persona creation and card sorting on a regular basis, testing both high-level concepts, and aspects of the service as it is designed and developed, and developing and maintaining a picture of the users.
- Collaboratively analysing the findings of user research to identify common themes and points of user contention and provide actionable recommendations to the relevant team members.
- Managing business relations with usability and market research agencies to support necessary research processes.
- Supporting the learning and development of less experienced and trainee User Researchers within the team.

**Essential**:

- Practical experience of qualitative research methodologies, in terms of design, execution and analysis.
- Experience of working within an agile project environment and maintaining effective performance in difficult and challenging circumstances.
- Experience in taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues.

**Desirable**:

- Practical experience of quantitative research methodologies
- An understanding of service design, visual design, frontend development and agile methodologies.

**If this role sounds like something that you would be interested in, please click the link to apply**
- Please be aware that this role can only be worked within the UK and not Overseas._

Schedule:

- Day shift

Reference ID: PIP0006449

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