Claims Handler

4 days ago


Glasgow, United Kingdom Matt Burton Full time

MBA are currently recruiting for a Claims Handler to join an exciting global organisation. As a leading player in the insurance industry, our client puts their people are the heart of everything they do. They pride themselves on providing an exceptionalservice for their clients, as well as ensuring the happiness and growth of their employees.
About the Role;
Our client is now looking for a Claims Handler to join their Property team in the Glasgow office. You will be the first point of call for the client and work closely alongside the Loss Adjusters. You will also be dealing with contractors, coordinating claimsettlements, generating reports, and coordinating repairs and responsible for the progression of the claims.
As a Claims Handler, you will be required to complete the following tasks;
- To pro-actively handle claims from a variety of insurers in a manner that supports efficient and effective settlement for the policy holder.
- To add value to the customer journey by providing sound technical advice and keeping the policy holder informed at key stages
- Sound technical knowledge of principles of insurance and insurance products and services.
What we are looking for in a Claims Handler;
- Sound technical skills to proactively manage claims
- Good problem solving skills to identify failure demand and initiate resolution
- Excellent verbal and written communication skills to convey technical information in a clear and concise way
- Well-developed interpersonal skills to build rapport and manage customer expectations
- Good influencing and negotiation skills in order to settle claims fairly and promptly
- Good organisational skills to co-ordinate and deliver on a variety of actions concurrently, delivering every time to high standards
Job Details
- Full time role, Monday - Friday 9am - 5pm
- Permanent position
- £20,000 - £28,000 plus benefits.
- Training provided
- Glasgow based


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