Claims Handler

3 days ago

Glasgow, United Kingdom Radius Payment Solutions Full time

**Heard of us?**

Radius Insurance Solutions is part of Radius Payment Solutions, a diversified supplier of insurance, telecoms, fuel cards, vehicle tracking, EV Charging, and other key business services to companies of all sizes worldwide.

As an insurance broker which specialises in motor fleets throughout the UK, we are expanding our claims team at our Belshill office and are looking for a Claims Handler to join our team. Do you have experience working in the Insurance industry in a claims handler role? If so then we want to hear from you

**What would your day to day look like?**
- Producing and presenting reports as and when required by clients, Service Inspectors, insurers or colleagues
- Answering the telephone, using own judgement on the referral of callers to Service Inspectors ensuring that information given is accurately recorded
- Making written records of all conversations with customers and/or insurers, or other relevant business contacts in accordance with the firm’s procedures manual
- Liaise with and advise customers on claims procedures
- Creating new claims files and claim entries + updating claims payments

**What do we expect of you?**
- Knowledge of FCA rules and guidelines relating to commercial/private customers
- Knowledge of general insurance and its underlying legal principles
- Minimum of 2 years claims handling experience preferably within an Insurer
- Willingness to continue to develop knowledge of insurance, claims and related issues through formal and informal learning both internal to the firm and externally

**What can you expect of us?**
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively with a good range of core benefits. Some of which include the below:

- An annual salary review
- Excellent training and coaching
- Friendly & supportive team working environment that encourages opportunities for self-development
- Fantastic opportunities for ongoing development and progression
- 25 days holiday plus bank holidays
- Company sick pay, life assurance and pension

**Still curious?**

Please contact Sarah Walsh on +441270 655 683 or send her a message on LinkedIn

claims handler, commercial claims, fleet claims, insurance claims, broker claims

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