Hotel Receptionist

7 days ago

London, United Kingdom DOUBLETREE LONDON HYDE PARK HOTEL Full time

**It all begins with a cookie...** Here at Doubletree by Hilton London Hyde Park, we CARE for our colleagues, as much as we do for our guests. Why should you join our team? Because we are genuinely passionate about delivering truly memorable experiences. Everyone can achieve their goals here, no matter who you are and where you come from, the career and learning opportunities are endless.

**What’s in it for you**:

- **A competitive salary** of £10.65 per hour, reviewed annually
- **Front Office Incentive schemes **withunlimited earning potential
- **An industry leading Team Member Travel Programme** with head-spinning discounts on room rates and Food and Beverage
- **Learning and development opportunities** throughout the year and through Hilton University
- **A stable and comfortable work environment **along with all the tools and trainings to do your job
- **A free meal while on duty**
- **Yearly increasing holiday allowance **to up to 33 days
- **A real chance to grow your career** where internal promotions are always considered as first option
- **A smart uniform** to wear with pride
- **Team Member Referral Programme**

**What you will be doing**:
As a Receptionist, you will be working with our Front Office team to create and deliver an exceptional welcome experience for our guests.

You will be at the forefront of our operations, welcoming our guests as they come through our doors, demonstrating superb knowledge of all hotel services, facilities, and room categories to provide a personalised and tailored experience. You will be enrolling guests into our Loyalty Programme and will actively work with the team to achieve departmental targets.

**Who we are**:
From thoughtful touches and friendly service to our warm chocolate chip cookie welcome, we’re here to make our guests feel as comfortable as possible, right from the start. The niceness they experience with us stays with them long after they check out, and we wouldn’t have it any other way.

If you’d like to know more about this role, contact us directly.

**Salary**: £10.65 per hour

**Benefits**:

- Childcare
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
- Sick pay

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

**Experience**:

- Hotel: 1 year (preferred)

Work Location: In person

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