Salon Receptionist/administrator

At Noubalm we are expanding our team and are looking to hire a Salon Receptionist/Administrator. This is a client facing role within the salon's tranquil settings in Oxton. This role will initially be based across 2 days, with the possibility of increasing in the future, following the shift hours of 10am-4pm, including Saturdays. This position is on a self employed basis.

Please see below list of duties included but not limited to
- Responsibilities:

- Welcoming and hosting clients in a friendly and professional manner
- Handling client enquiries & complaints
- Processing online orders through website & third party retailers
- Salon maintenance - cleaning, upkeep & maintenance of all areas, laundry
- Ensure correct booking procedures are followed - patch tests carried out, timings, client details
- Assisting in the set up and turn down of rooms between clients
- Monitoring room supplies, filling up or ordering when necessary
- Making teas for salon and retail use
- Salon opening & closing procedures

**Administrative/ Finance/Stock -**
- Invoice processing, raising and settling
- Processing third party orders and delivering
- Finances - cashing up procedures
- Stock ordering - supplies, tools, product equipment
- Monitoring stock levels and requesting replenishment
- Product manufacturing - labeling, making & batch coding
- Supporting Noubalm Beauty & Holistic Training School with admin
- Utilities & bills monitoring, providing reads and settling
- Adhoc duties as requested as necessary
- Answer phone calls, schedule appointments, and manage the salon's calendar
- Provide information to clients about salon services, pricing, and availability
- Handle cash transactions and process payments using salon systems Fresha
- Maintain client records and update customer information in the salon's database
- Assist with inventory management and ordering of salon supplies
- Perform general clerical duties such as filing, and data entry
- Ensure the reception area is clean and organised at all times

**Experience**:

- Previous experience as a receptionist or in a customer service role is preferred
- Proficient in using office software such as Google Suite, Fresha, WordPress
- Strong communication skills, both verbal and written
- Excellent organisational and multitasking abilities
- Attention to detail and accuracy in handling financial transactions

If you are a friendly and organised individual, that has flexibility and a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Salon Receptionist and be part of creating a welcoming atmosphere for our valued clients.

Please note that this position requires availability during salon operating hours, including weekends.

To apply, please submit your resume highlighting your relevant experience

**Job Type**: Part-time

Pay: £12.21 per hour

Expected hours: 12 per week

**Benefits**:

- Employee discount

Ability to commute/relocate:

- Prenton CH43 5SF: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able to work on a self employed basis?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 21/11/2025