Credit Control Assistant

5 days ago

Knowsley, United Kingdom TuffX Processed Glass Ltd Full time

TuffX Processed Glass Ltd is a well-established and growing glass manufacturer based in Knowsley. We are looking for a reliable and detail-oriented **Credit Control Assistant** to support our busy finance team. This is a great opportunity for someone with experience in credit control or accounts receivable who wants to work in a fast-paced, team-focused environment.

Please note, this job is office based

**Key Responsibilities**:
**Invoice Management**:

- Prepare and issue accurate invoices to customers based on sales orders or contractual agreements
- Ensure timely delivery of invoices in line with agreed terms and pricing

**Payment Collection & Customer Account Monitoring**:

- Monitor customer accounts for overdue invoices and outstanding balances
- Maintain a professional and courteous approach when dealing with payment issues

**Cash Allocation & Payment Processing**:

- Process incoming payments via various methods (e.g., bank transfer, cheque, card)
- Allocate payments to correct customer accounts and reconcile against outstanding invoices
- Ensure all transactions are recorded accurately in the accounting system

**Dispute Resolution & Customer Service**:

- Respond promptly to customer queries regarding invoices or payments
- Investigate and resolve discrepancies or disputes in a timely manner
- Work collaboratively with sales and finance teams to prevent recurring issues

**Credit Risk Management**:

- Assist in assessing customer creditworthiness and monitoring credit limits
- Flag high-risk accounts or changes in payment behavior to management

**Reporting & Month-End Support**:

- Maintain detailed records of customer transactions and communications
- Prepare aged debtor and accounts receivable reports
- Assist in month-end closing by ensuring all AR data is accurate and up to date

**What We’re Looking For**:

- Previous experience in credit control, accounts receivable, or similar finance role preferable
- Strong communication and interpersonal skills
- Excellent attention to detail and organisational abilities
- Strong IT skills
- Proactive, team-oriented, and professional approach

**Job Types**: Full-time, Permanent

Pay: Up to £26,000.00 per year

**Benefits**:

- Casual dress
- Free parking
- On-site parking

Ability to commute/relocate:

- Knowsley L34 9HX: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Administrative: 2 years (preferred)

Work Location: In person

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