Current jobs related to Customer Care Team Member - Andover - Pure Cremation

  • Customer Team Member

    4 weeks ago

    Andover, United Kingdom Co-op Full time

    Closing date: 19-11-2025 Customer Team Member Location: 38F London Road , Andover, SP10 2PP Pay: £12.60 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview....

  • Customer Team Member

    4 weeks ago

    ANDOVER, United Kingdom Co-op Full time

    Closing date: 19-11-2025 Customer Team Member Location: 38F London Road , Andover, SP10 2PP Pay: £12.60 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview....

  • Customer Team Member

    4 weeks ago

    Andover, United Kingdom Co-op Full time

    Closing date: 19-11-2025 Customer Team MemberLocation: 38F London Road , Andover, SP10 2PPPay: £12.60 per hourContract: 16 hours per week + regular overtime, permanent contract, part timeWorking pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview. Role...

  • Customer Care Team Member

    2 weeks ago

    Andover, United Kingdom Pure Cremation Full time

    **Customer Care Team Member (Eve/Weekends)** **Location: Andover** **Hours**: 20 hours per week - £16,068.17, Saturday and Sunday - 08:00-18:30 16 hours per week - £12,854.54, Saturday and Sunday - 12:30-21:00 Due to continued growth and expansion, we’re excited to be recruiting for Customer Care Team Member roles at Pure Cremation - the UK’s...

  • Customer Care Team Member Eve/wke

    6 days ago

    Andover, United Kingdom Pure Cremation Full time

    **Customer Care - Evenings & Weekends** **Here at Pure Group, we are proud **to be the leading specialists in Direct Cremation, and due to our current growth plans, we are looking to recruit a part time team member to cover evenings and weekends for our Customer Care department, based at Charlton Park Crematorium, Andover. **Salary £12,900 per...

  • Customer Team Member

    4 weeks ago

    Andover, Hampshire, United Kingdom Co-op Full time

    Closing date: 19-11-2025 Customer Team Member Location: 38F London Road , Andover, SP10 2PP Pay: £12.60 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview....

  • Customer Care Team Member Weekends

    1 week ago

    Andover, United Kingdom Pure Cremation Full time

    **Job Title: Customer Care Team Member Weekends - 3 Month FTC** **Location: Andover - West Way.** **Hours: 2 x vacancies 08:00-20:00 - 3-month FTC** **Salary: £8,840.51 (pro rata)** **_ We are the Pure Group, _**_and _we are now looking to recruit 2 **part-time Customer Care Team Members to work on a Sunday on a 3-month fixed term basis to support our...

  • Team Member

    2 days ago

    Andover, United Kingdom PAPA JOHN'S PIZZA Full time

    Fancy a local Job with one of the Fastest growing Pizza brands in the world? Are you friendly, smart and efficient? Do you have great communication skills and take pride in everything you do? Can you use your own initiative? Do you thrive on being a member of a dedicated team? If so, we want you. We are looking to add to our outstanding team that prides...

  • Customer Team Leader

    4 weeks ago

    Andover, United Kingdom Co-op Full time

    Closing date: 21-11-2025 Customer Team Leader Location: 38F London Road, Andover, SP10 2PP Pay: £13.99 per hour Contract: 16 hours per week regular overtime, part time Working pattern: varied shifts including early mornings (6:30am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview. Role will also...

  • Customer Team Leader

    4 weeks ago

    ANDOVER, United Kingdom Co-op Full time

    Closing date: 21-11-2025 Customer Team Leader Location: 38F London Road, Andover, SP10 2PP Pay: £13.99 per hour Contract: 16 hours per week + regular overtime, part time Working pattern: varied shifts including early mornings (6:30am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview. Role will also...

Customer Care Team Member

2 weeks ago

Andover, United Kingdom Pure Cremation Full time

**Job Title**:Customer Care Team Member**

**Location**: Charlton Park Crematorium, Andover
**Hours**:.7.5 hours per week

**Salary **:£15.15 per hour

**Available positions: 1**

Sunday - 08:00-16:00 x 1

**The Pure family** is a group of Companies that specialises in Pure Cremation, and Pure Cremation Funeral Planning - we are very proud that our Company Pure Cremation Limited is one of the UK’s leading independent providers of direct cremations, and our Pure Funeral Planning Company was the bestselling provider of Funeral Plans in the UK in 2021.

We have incredibly talented teams who provide the highest standard of care to our customers and their loved ones, _and this isn’t just what we think_. it’s what our fantastic 15,000 customer 4.9* Trustpilot reviews think too.

We have grown rapidly since 2015 and are now looking to recruit an additional part-time members to the Customer Care Department, to help cover weekends, based at Charlton Park Crematorium, Andover.

**The main purpose of the role** is to take enquiries and instructions from families and ensure that all the necessary information is captured and accurately recorded within our customer care system.

**Key tasks**:

- To take incoming calls, answering customer enquiries and taking Instructions.
- Being able to articulate the legal requirements at the point death and the Company’s procedures and processes which would be applicable.
- Keeping accurate records of customer enquiries and arrangements; ensuring they are logged on to our CRM system.
- Clearly explaining, in simple language the services we offer and making sure that it is what the client requires.
- Organising the legal paperwork required for a cremation.

**About You**:
A high degree of understanding is paramount to the post, as it involves the general support of the elderly, vulnerable, the bereaved and their families. You will need to have a caring and compassionate manner and be sympathetic to their circumstances.

**Benefits**:

- A modern working environment with free on-site parking.
- Bupa Health Cash Plan and Life Assurance, upon successful completion of probation.
- Employee assistance programme, including access to a 24/7 GP service.
- Auto enrolment into Company Pension, or option for SMART Pension.
- A rapidly growing company with ambitious plans and the chance to grow personally as new opportunities arise.
- A friendly and fun team who like working together and helping each other out.

If you would like to be part of **The Pure Family**, where your hard work and commitment will be truly valued, and you enjoy working with friendly, supportive, and welcoming people, then we would love to hear from you. Please include in your cover letter which shift would be of interest to you.

Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement.

All gaps in your CV must be disclosed.