Doorman/woman

**“The world is yours with Meliá”**

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

**Doorman/Woman**

**Mission**: The Doorman/Woman as a key position as it is one of the first person to welcome our guests to the hotel. He has to ensure that all guests receive a warm welcome by cordially greeting them and also by offering extra services such as escorting to the lobby, finding a taxi

**What will you be doing?**
- To ensure that the privacy of the guests and the confidentiality of the information is respected.
- To handle guest luggage and belongings carefully, to store them safely, avoiding damage or lost.
- To be aware of the hotel rooms and outlet timings and promote the internal activities and events.
- To provide a personal service to all the guests, fully aware and following the hotel standards and procedures.
- To ensure that all guests / visitors receive a fond farewell, cordially greeting them, opening the hotel doors and helping them into their vehicles, as well as bidding them farewell.
- To relay accurate directions to guests/visitors on inquiries regarding destinations within the local area.
- To assist in securing taxis/transportation for guests/visitors.
- To monitor and direct traffic activity of taxis, limousines, buses and other vehicles, ensuring a smooth and efficient flow.
- Love interacting with people.
- Understand the impact of their job on the overall guest experience, safety, and security of the hotel operation.
- Be a team player.

(I understand that this is not an exhaustive description of my duties & this document is constantly changing & being updated)

**Because belonging to the great Meliá family is being VIP**

You will enjoy **My MeliáRewards** which is the exclusive loyalty program for our employees with exclusive benefits and advantages.

In addition, enjoy the **My MeliáBenefits** program: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you

Our Benefits Package Includes:

- **Competitive Salary**
- **Holidays**: 28 days’ holiday including 8 public holidays
- **Contributory pension scheme**
- **Discounted dental and health cover with HSF**
- **Personal Development**: programs designed to support your career right from the start, with unlimited access to online learning platform
- **High street discounts: with Perks at Work**

**At Meliá we are all VIP**

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.

If you want to be** “Very Inspiring People”**, follow us on:
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INDFOH