Officer, Private Wealth

2 weeks ago


Saint Peter Port, United Kingdom IQ EQ Administration Services (UK) Ltd Full time

**Responsibilities**:

- Provide a wide variety of Trust administration tasks accurately and in a timely manner to support the Company's ever-growing and diversified international client base.
- Assist the Management Team with the day-to-day administration of private client portfolios in accordance with the Company's policies and procedures.
- Provide a high level of quality internal and external client service and the accurate and timely provision of administration services.

**Tasks**:

- Assist and work collaboratively with the Trainee and Senior Officers on day-to
- day administrative tasks and matters in respect of their client trust portfolios
- Complete client trust administration matters accurately and in a timely manner
- Ensure client trust procedures are followed at all times
- Organise, attend and take minutes at board meetings
- Deliver the highest level of client service in line with our Group behaviours with the objective of exceeding client expectations.
- Escalate any issues in relation to due diligence and investment related documents and arrange for sign off by Directors
- Ensure turnaround times relating to client correspondence is as short as possible
- Develop working relationships with clients and intermediaries to maximise client retention and identify opportunities for growth
- Develop working relationships with clients and intermediaries to maximise client retention and identify opportunities for growth
- Awareness of legal responsibilities and need to report suspicious transactions/complaints and ability to guide others
- Maintain proper and orderly client records
- Support an on-going programme of continuous improvement to client service, identifying and escalating opportunities as appropriate
- Grow commercial awareness and develop a good level of competitor and industry awareness
- Prepare and process payments onto various electronic banking systems in accordance with internal policies and procedures

**Qualifications**
- Working towards STEP or other relevant qualification
- Knowledge of Finance Industry in Guernsey
- Trust administration experience
- Working knowledge of Microsoft packages including Excel, Outlook and Word

**Additional information**

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

**Company description**

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job ID 1987687960



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