Apprentice - Credit Controller

2 weeks ago

North Tyneside, United Kingdom Elanders Ltd Full time

The apprentice will complete their AAT accountancy Level 3- qualification with a view to progress to CIMA Level 7 during their studies. The main duties of this role is to ensure that the Debtors Ledger is updated and maintained efficiently, accurately and in a timely manner.

Job Responsibilities
- To correctly identify and allocate all receipts from customers and post to the Debtors Ledger whilst updating correct Sterling, Euro and US dollar bank accounts.
- Sources of receipts:

- UK cheques (phasing out due to Covid-19)
- US dollar cheques sent to our sister company in the US.
- BACS receipts in Sterling, Euro and US dollar bank accounts.
- Credit card receipts from Elavon Merchant services (EMS) paid into our Sterling account.
- Review bank statements and identify and post all items from Elavon Merchant Services (EMS) that relate to the Debtors Ledger.
- Reconcile all posted receipts to Sterling, Euro and US dollar bank statements.
- Liaise with our sister company in the US and post all monies to Debtors Ledger that they have posted on our behalf.
- Reconcile monthly payment from our sister company in the US in relation to the monies they have collected on our behalf in the previous month.
- Ensure unallocated receipts are identified in a timely manner and correctly allocated.
- Agree payment receipt dates.
- Handle customer queries promptly.
- Liaise with customers and colleagues to ensure payments are not delayed by customer queries, requests for credit notes and IT Systems etc.
- Forward slow payers to solicitors.
- Upload new customer details from a Customer system into Sage 200 Debtors Sales Ledger.
- To reconcile bank statements in a timely manner across the Finance department, with the support of the Finance Manager.
- Review current systems and procedures and recommend and implement upon authorisation, any changes that may be appropriate and beneficial to the process.
- Report weekly to the Finance Manager with progress, queries, recommendations etc. and identifying and escalating any potential problems to the manager or Finance Director.
- Send customer statements monthly and forward copy invoices, responding to queries as a result of this.
- Process same day credit card payments and release accounts from hold if possible.
- Liaise with Client Services.
- To seek to improve control, mitigate risk and increase efficiencies in all elements and responsibilities of daily role.
- To ensure that confidential information and systems passwords are stored securely and not disclosed to any unauthorised personnel.
- To provide cover in the Finance department where possible during holiday and other periods of absence as required.
- Perform any other duties as directed by the Finance Manager.
**Qualifications and Experience Required**:

- 2 x A-levels or Equivalent qualification
- Consideration for high level attainment at GCSE level (5 x Grade 6 and above - Ideally Maths GCSE Grade 9 - 7)
- Ability to use to a proficient level, Microsoft Excel, Word and Outlook.
- Display knowledge of Credit Control responsibilities and skills.
- Experience with Sage Software ideally.
- Understanding of Company MIS systems.
- Drive to maintain Finance department records and provide cover within the department
Reference ID: ELAAPP

**Salary**: From £12,000.00 per year

Schedule:

- Monday to Friday
COVID-19 considerations:
We encourage mask wearing if social distancing cannot be maintained. Temperature checks, hand santising and one way systems in place.

Work remotely:

- No

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