Usher/admin Assistant

**General Information**:

- Salary
- £25,012
- Working Pattern
- Full Time, Part Time
- Vacancy Approach
- External
- Location
- Blackpool
- Region
- North West
- Closing Date
- 22-Aug-2025
- Post Type
- Permanent
- Civil Service Grade
- AA
- Number of jobs available
- 1
- Reserve List
- 12 Months
- Job ID
- 8446

**Descriptions & requirements**:

- Job description

**Proud to serve. Proud to keep justice going.**

As an Usher/Admin Assistant you will play a pivotal role in court proceedings, providing a vital link between court users and the judiciary. You will provide excellent administrative support and customer service

**About us**

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, w people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

**Your role**

You will balance usher and administrate duties, allowing you to work w needed.

You will be an essential first point of contact for all the court users. T will be regular contact with the judiciary and assisting the administrative staff. You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently. You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.

**Your skills and experience**

With a friendly and approachable manner, you’ll possess strong communications skills, with the ability to assist and address court users in a clear and confident manner. You’ll have the ability to multi-task, prioritise and organise your own time undertaking some administrative tasks. You’re comfortable using IT, with the attention to detail to ensure court documents are accurate and able to adapt to and learn new software packages. You take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations.

Please refer to the job description attachment for more information.

Please make sure that you include your current duties and responsibilities in your CV.

**Further details**:
Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week over 5 days.

Initially this role will be based at Fleetwood Court (FY7 6AT) with regular travel to Blackpool County Court (FY1 1ET), however once the new Blackpool County Court building has been completed the base will be Blackpool.

Please note that the correct postcode for Blackpool County Court is FY1 1ET.

**Skilled Worker Visa**

From 22 July 2025, the Government has increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.

The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria w a lower salary can be considered. Tfore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.

The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. Please go to Skilled Worker visa: Overview - GOV.UK for more information.
- Additional Information

**Working Arrangements & Further Information**

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

**Flexible working hours**

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

T is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

**Pension**

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

**Training**

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

**Networks**

The opportunity to join employee-run networks that have