Product Consultant

**Be a part of something bigger...***: **_ Our Story_**: At Radar Healthcare, we’re dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards - making it easier than ever for healthcare providers to deliver top-quality care to their patients. We’re on a mission to become a world-leading health-tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you’re passionate about improving healthcare outcomes and want to work in a team of like-minded individuals, we invite you to join us on our journey. So if you’re up for an exciting challenge and want to be part of a team that’s making a real impact, we’d love to hear from you **_Our Values_**: At Radar Healthcare, we are all proud of our values-led, open, supportive and inclusive culture. It's just as important that anyone joining our friendly team share the same values as us, to ensure we're all on the same page from day one, so we're looking for people who feel aligned to the following: **Customer focused**with a **partnership** approach **Open, honest**and** transparent** **Innovative** **Ethical, trustworthy**and** caring** **_Our People & Culture_**: At Radar Healthcare, we understand and celebrate the fact that our people are our best assets We are proud to showcase our diverse and passionate talent that encapsulates our vision, purpose and values in our shared mission of innovation in healthcare. We’re an ambitious but caring team, and so supporting our colleagues and partners is always a top priority. Not to mention, we’re not all work and no play - we love getting together to celebrate our achievements together in various settings, whether it be our winter and summer socials, our people-led full company days, team get togethers or simply just interacting and supporting one another over coffee breaks either remotely or in person at our amazing Leeds office. We're also super proud to be** Great Place to Work-Certified,**based on outstanding feedback directly from our team earlier this year, with 91% of the team agreeing that they "would strongly endorse my company to friends and family as a great place to work" **The Opportunity**: **_ Radar Healthcare's new Product Consultant_**: **_ What you’ll be doing to make a difference:_**: **1. System Design and Configuration**: - Design and configure our healthcare technology solutions to meet client requirements and industry best practices. - Collaborate with clients to understand their workflows and ensure optimal system setup. - Create and maintain detailed configuration documentation. **2. Consultancy Services**: - Provide expert consultancy to clients on system implementation and optimisation. - Conduct workshops and training sessions to educate clients on best practices. - Offer ongoing support and advice to ensure clients maximise the benefits of our solutions. **3. Pre-Sales Support**: - Assist the sales team by providing technical expertise during the pre-sales process. - Prepare and deliver product demonstrations and presentations tailored to client needs. - Participate in RFP/RFI responses and solution design discussions. **4. Project Management Support**: - Collaborate with the project management team to ensure successful project delivery. - Participate in project planning, kick-off meetings, and regular status updates. - Help identify and mitigate project risks and issues. **5. Partnerships Team Collaboration**: - Work with the partnerships team to support in life customers with consultancy and optimisation as required by the client. - Work with the product team to integrate our solutions with partner products and services. - Provide technical guidance and support for all customer initiatives. **6. Continuous Improvement**: - Stay current with industry trends and advancements in healthcare technology. - Identify opportunities for product enhancements and process improvements. - Contribute to the development of new features and functionalities. **_Your journey so far..._**: - Minimum of 3-5 years of experience in a product specialist or similar role within the healthcare technology sector. - Strong knowledge of NHS systems, health and social care operations, and international healthcare markets. - Excellent problem-solving and analytical skills. - Proficiency in system configuration and design. - Strong presentation and communication skills. - Ability to work collaboratively with cross-functional teams. - Customer-focused mindset with a commitment to delivering high-quality service. - Strong organizational and time management skills. - Proficiency in relevant software and tools for system configuration and project management. - Ability to translate client requirements into effective system designs. - Willingness to