Administrator
4 days ago
I am currently looking for a Tenancy & Renewals Co-Ordinator to work in an award winning branch in Clifton
Due to continued expansion an exciting opportunity has arisen in Clifton for a driven individual who can shine within an established team that is already providing the very highest level of service to their clients.
- 25 Days annual leave PLUS bank holidays
- Vibrant company culture including paid-for social events
- Plenty of first-class training and development resources
- Funding of ARLA exams/qualifications and membership
- The opportunity to learn from a lively, highly-skilled team
- Full training and an induction period
As the Tenancy & Renewals Co-Ordinator your working hours will be Monday to Friday 8.45am-6.00pm. You will be responsible for:
- Proactively managing and processing tenancy renewals for several branches
- Building & maintaining strong working relationships with our Landlords & Tenants.
- Completing annual rent reviews on our managed portfolio - Preparing 'Best Price Guides' to support/evidence our valuations.
- Liaising promptly with the New Business team to instruct properties to be remarketed at the end of a current tenancy in a timely and efficient manner.
- Negotiating and agreeing renewal terms between Landlords & tenants.
- Preparing subsequent tenancy renewal agreements, Section 13 Notices, Section 21 Notices and overseeing the signing/execution of these documents (primarily via e-signature software).
- Reporting on a weekly basis to Head of Existing Business on the status of all tenancy renewals to ensure there is clear visibility on the workload and performance of the renewals department.
- Have a proven track record of achievement within customer service and/or sales roles
- Be motivated to work to and exceed personal targets
- Be able to learn quickly, take responsibility and strive for success
- Be a tenacious and driven individual who isn't afraid of hard work
- Possess excellent communication skills, with a confident telephone manner
- Be accurate, numerate and computer literate
- Have some experience within the lettings industry
- Upon successfully completing your training and passing probation, your office location can be flexible (multi office sites and home working)
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