Italian Speaking Customer Service Representative
6 days ago
Jackson Hogg is currently looking to recruit an Italian Speaking Customer Service Representative to join a global company based in Gateshead.
Hours - 8:00 - 4:00 Monday to Friday
**Italian Speaking Customer Service Representative - The Role**
- Acts as first-level contact with customers to efficiently manage order receipts and prioritize work to meet strict deadlines
- Process orders using our SAP system in line with our On Time and In Full-service level agreements.
- First-level contact to answer customer queries, provide additional supporting documentation, and resolve issues
- Managing and resolving customer complaints
- Housekeeping and organization.
- Producing customer backorder reports on a weekly basis and backorder control
- Manage invoicing & and credit control procedures.
- Build product/customer knowledge to find additional product solutions for customer needs.
- Transfer orders through to third-party warehouse and logistics distribution teams, record and investigate any discrepancies
- Complete and record all additional documentation as required
- Closely cooperate and foster good relationships with our external sales, technical, manufacturing, and supply teams
- Manage customer accounts.
- Comply with all corporate and site policies and procedures regarding personal conduct and HSE standards
- Complete all mandatory HSE training as required.
**Italian Speaking Customer Service Representative - Skills Required**
- Good standard of education including Math and English
- Experience in customer service (internal and external).
- Experience in an export business.
- Proficient user of MS Office.
- Knowledge of SAP desirable but not essential
- Fluent Italian & good level of English (verbal and written).
- Excellent communication & interpersonal skills.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Good at building relationships and committed to providing excellent client service.
- Well organized, accurate, and with an eye for detail.
**Job Types**: Full-time, Permanent
Work Location: In person
-
Italian Speaking Customer Advisor
1 week ago
Gateshead, United Kingdom Pertemps Network Group Full time**Job Description**: To be considered for the role you must be fully fluent in both Italian and English (written and spoken). **Duties**: - Handling inbound calls from customers and distributors from both English and Italian clients- - Providing quality advice and information to customers- Resolving queries and keeping customers updates on the status of...
-
Italian Speaking Customer Advisor
4 hours ago
Gateshead, United Kingdom Pertemps Newcastle & Gateshead Full timeTo be considered for the role you must be fully fluent in both Italian and English (written and spoken). Duties: - Handling inbound calls from customers and distributors from both English and Italian clients - Providing quality advice and information to customers - Resolving queries and keeping customers updates on the status of their enquiry - Maintaining...
-
Customer Service Representative
1 week ago
Gateshead, United Kingdom Northern Balance Full time**Northern Balance** are currently recruiting a **Customer Service Representative** to join the team based in **Gateshead. **You will join us on a full time, permanent basis and in return you will receive a competitive salary of **£22,000 - £26,000 DOE**. Our Customer Service team plays a pivotal role in managing the delivery of service visits to...
-
Customer Service Representative
2 weeks ago
Gateshead, United Kingdom RedDot Full time**Customer Service Representative **Being a Full-Time Customer Service Representative will involve you interacting with customers on a day-to-day basis whilst providing excellent customer service. You will be handling incoming calls from existing customers and helping them with any questions/queries they have. Therefore, we are looking for customer...
-
Customer Service Representative
2 weeks ago
Gateshead, United Kingdom Launch Group Full timeThe Launch Group are currently recruiting for Teleperformance to find enthusiastic Customer Service Representatives. Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled,...
-
Customer Service Advisor
2 weeks ago
Gateshead, United Kingdom Opia Full timeOpia has been operating for 12 years and are industry experts in consumer promotions, rewards and loyalty, working with FTSE 100, blue chip and SMEs in the UK and Internationally. Opia was acquired in December 2015 by Village Roadshow Limited an Australian entertainment and media giant. We are trusted by world-leading brands to deliver customised retail...
-
Customer Service Advisor
1 week ago
Gateshead, United Kingdom Opia Full timeOpia has been operating for 12 years and are industry experts in consumer promotions, rewards and loyalty, working with FTSE 100, blue chip and SMEs in the UK and Internationally. Opia was acquired in December 2015 by Village Roadshow Limited an Australian entertainment and media giant. We are trusted by world-leading brands to deliver customised retail...
-
Customer Service Representative
4 hours ago
Gateshead, United Kingdom Thrifty Car and Van Rental Full timeThrifty Car and Van Rental are recruiting for a Customer Service Representative in our Newcastle branch. If you are working, or have worked within a customer driven environment, and are passionate about delivering excellent customer service, then this may be the role for you! **About Thrifty Car and Van Rental** Thrifty currently operates over 80 rental...
-
Customer Service Advisor
6 days ago
Gateshead, United Kingdom Opia Full timeWe are looking to recruit a Spanish speaking Customer Service Advisor. The role will be home based, and the hours of work are 8pm-4am Monday to Friday (night shift). - Ability to speak and write in Spanish language to a native level - Experience in successfully dealing with customers in a fast-paced environment - Competent computer skills and experience...
-
Customer Service Representative
6 days ago
Gateshead, United Kingdom MyBuilder.com Instapro Group Full timeInstapro Group: Gateshead, UK If you have a knack for communication, enjoy problem-solving, and thrive in outbound calling, this role is perfect for you. As part of our team, you’ll be reaching out directly to homeowners and tradespeople, making a real difference in their experience with Instapro. At Instapro, our customer service advisors are essential...