People Services Assistant

**Salary**:£24,327 rising to £27,103 with service

**Hours**:36 hours per week - Permanent

**Location**: Hybrid - Telford

**Job Type**: Permanent, Full-Time

**Reports To**: HR Shared Service Manager

**Closing date**: 24th January 2025

**I**nterview dates**: 27th and 28th January 2025

**Overview**:
We have a vacancy within our People Services team for a People Services Assistant to join a well-established team where you will be at the centre of the HR operations, supporting employees and managers queries. You will be able to make a difference to the internal support we offer as a HR department to ensure we maintain good processes and practices in line with employment legislation. As well as the day-to-day tasks this role will offer the opportunity to help the team push forward with it's ongoing continuous improvements and service offering.

**The role**:
To support the delivery of a comprehensive first class and right-first time people service across the organisation by providing a proactive, reliable and effective support to the People Team and across the Group.

Acting as a first point of contact for all people queries with a strong customer focus, giving information and signposting where appropriate, ensuring compliance with current legislation and best practice.

**Key priorities**:

- Completing administration work for employee lifecycle processes such as new contracts of employment, amendments to terms, leaver processing, family friendly leave processing and probation review administration.
- Providing information to payroll in a timely manner.
- Maintaining HR data, systems and staff files.
- Ad hoc projects requiring HR administration support to the business.
- Maintain the relevant HR compliance checks for employees, which include Right to Work UK expiry date checks and chasing. Processing of staff DBS renewals.
- Answering queries on annual leave entitlement.
- Monitoring probation review forms and completion rates, escalating when needed.
- Supporting recruitment administration and new starter record keeping for compliance.

If you have previous experience of working within a HR administration role and enjoy working as part of a successful team to deliver a service which supports the needs of the business then please see below details on how to apply.

We are looking for someone who can learn new processes quickly, is a strong communicator, can establish credibility and manage expectations on the administration processes with different audiences. If you have great attention to detail and enjoy making sure that things are in order and running smoothly then this would be a great fit for your skills.

As well as the company benefits on offer, we are able to provide a fantastic opportunity to develop and progress your HR experience and knowledge while working for a well-recognised local employer of choice.
- Hybrid and flexible working environment
- Annual leave starting with 22 days and incrementing with length of service up to 30 days, plus bank holidays and discretionary Christmas days (Full time equivalent)
- Access to private healthcare option
- Life Assurance
- Enhanced family friendly leave policy
- Employer pension contributions up to 7%
- Financial, physical and mental wellbeing support
- Discounted gym and savings / discount scheme for shopping and days out
- Wrekin Reviive (furniture) staff discount - 30%
- Cafe facilities
- Free on-site parking
- Volunteering days
- Cycle to work Scheme

**Who are we**:
**Wrekin Housing Group is part of the Housing Plus Group, a leading provider of homes across a range of tenures to meet identified housing needs and regulated care services to help people live independently.**

Our dedicated and diverse colleagues are critical to our success. We value our people and offer them challenging and worthwhile careers, providing a sense of achievement in a vital sector. It is important that we offer opportunities to inspire our people to help us to make a positive difference to our customers’ homes, lives and communities

**Our Inclusive Culture**:
The Wrekin Housing Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.

**How to Apply**: