Client Administrator

7 days ago


Richmond, United Kingdom Office Zebra Ltd Full time

Our client are a leading Consultancy business who are experiencing significant growth.

The role is office based however hybrid working can be offered.

Role Overview

The position’s main role is supporting the effective execution of client projects. Initially the Administrator will work in close cooperation with the Client Services Manager and nominated Engagement Leader (Consultant), supporting coordination of the client project(s). The role will be responsible for project administration, active communication with the various stakeholders on the project (client administrative contacts, consultants, venues etc.), diary management & scheduling relating to projects and project tracking to ensure the smooth and effective delivery of the projects. The role will also require the creation of delivery materials, presentations and other client documentation as and when required.

We anticipate that this role will expand into a Client Service Manager role in the future.

Key Responsibilities
- Maintenance of client data on internal systems, CRM platform and project documentation
- Meeting coordination with internal colleagues and clients (including liaison with clients/EAs/PAs
- Diary management, calendar bookings & preparing travel as and when required
- Scheduling of client interviews (liaison with clients/EAs) incl. coordination of internal diaries
- Logistics coordination & oversight (liaison with client EAs, venues)
- Scheduling/attending project related meetings, including prep and minute taking (internal)
- Project delivery tracking, monitoring (prompting on upcoming activities and actions)
- Updating client materials
- Other administrative tasks where required including: scanning, printing, binding presentations
- Ad-hoc administrative and general support around the office
- Ad-hoc event or marketing support

**Experience**:

- Experience working within an office/administration role is essential
- Experience working in the professional services industry is helpful but not essential

**Skills**:

- Excellent written and spoken English
- Advanced experience of using Microsoft Office Programs Including: Excel, Outlook, PPT and Word

Personal characteristics:

- Excellent communication, people & relationship skills, especially on the phone
- Highly organised and efficient
- Able to work on multiple different client projects/programmes in a structured and timely fashion
- Energetic, supportive, empathetic and open-minded personality
- A consultative, team player style
- A flexible and resourceful person who takes initiative and works effectively in a high-pressure environment

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£32,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Richmond: reliably commute or plan to relocate before starting work (required)


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