Wilson Café Assistant

**Wilson Café Assistant**

Join Our Team at Wilson Museum Café - A Place Where Passion Meets Purpose

Are you passionate about delivering outstanding service and making a positive impact in the community?

Do you want to be at the heart of cultural vibrancy at the Cheltenham Trust Wilson Museum Café, where we blend history, community, and cafe excellence?

Here's why working with us is an extraordinary experience:
Immerse yourself in the captivating ambiance of the Wilson Museum, surrounded by art, history, and the energy of a dynamic community. Each day brings a new chapter of discovery.

Join a team of like-minded individuals who share a genuine passion for both coffee culture and the arts. Our diverse and friendly team creates a positive and collaborative work environment.

Bring your ideas to life We encourage innovation and creativity, whether it's crafting a new specialty drink or planning exciting events that bridge the gap between culture and cuisine.

Become an integral part of Cheltenham's cultural tapestry. Our café serves as a hub for locals and visitors alike, fostering connections and conversations that make each cup of coffee memorable.

We invest in your growth Access opportunities for professional development, training, and skill enhancement, ensuring you're equipped with the tools to succeed in your career.

Your role goes beyond serving coffee; it contributes to the cultural enrichment of our community. Join us in making a positive impact through the intersection of history, art, and hospitality.

Discover, Connect, and Brew Excellence with The Cheltenham Trust.

**Our Organisation**

The Cheltenham Trust is the lead provider of culture, heritage, leisure and sport in Cheltenham and we recognise that we need the right people with the right skills to help us achieve our vision, goals and further growth.

The Trust is an independent charity that manages five iconic and contemporary venues at the heart of Cheltenham including the Pittville Pump Room and Heritage Cafe, Cheltenham Town Hall and the Garden Bar, The Wilson Art Gallery and Museum, Leisure at Cheltenham, and the Prince of Wales stadium. We deliver a wide range of services and activities including hires and events, festivals and shows, exhibitions, leisure, cafes and in-house catering.

**Your role as a Café Assistant**

As a Cafe Assistant, you'll play an essential role in creating a welcoming environment for our customers and ensuring they receive an efficient and friendly service.

As part of the trust team, you will also have the opportunity to work on our community events.

**Your responsibilities**
- Provide excellent customer service and a friendly welcome to our customers.
- Take orders and processing them through our till system
- Promote our product range and upsell with every transaction
- Simple food and drink preparation
- Replenish stock throughout the day
- Clean and tidy all café areas
- Support and help colleagues with their work and getting involved in day-to-day activities as and when required

**What We're Looking For**:

- A passion for delivering excellent customer service.
- Previous cafe experience/customer service experience preferred but not essential
- Able to communicate clearly and confidently with the public
- Able to use own initiative, work in a team and work independently

**Our Offer**
- Permanent contract (40 hours per week to be worked Monday
- Sunday on a rolling rota)
- Salary £21,733, full time
- Some evening and weekend working depending on venue or events schedule.
- 22 days annual leave plus bank holidays
- Holiday purchase scheme
- Employee Assistance Programme
- Fantastic employee leisure membership discounts
- Staff discounts, including cafes and bars.

**Job Types**: Full-time, Permanent

**Salary**: £21,733.00 per year

Schedule:

- Weekend availability

Work Location: In person