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Repairs Coordinator

2 weeks ago

Redditch, United Kingdom FLTD Construction Full time

Are you an experienced Property Inspector or Repairs Surveyor with knowledge in Insurance Claims and Building Restoration? We have a fantastic new opportunity to an experienced Repairs Coordinator to join our dedicated team.

**About Us**

We are a family owned and led, rapidly growing Building & Restoration Company, servicing domestic and commercial building insurance claims. We are a vibrant, supportive workplace with a helpful and friendly culture.

**About the role**
The position will involve attending policyholder properties that have been damaged, where you will create a report (following a prescribed template) to assess the validity of the claim along with the creation of a scope of work to rectify identified insured damage, along with any additional recommendations to insurers.

**Responsibilities include**:

- Creating a schedule of reinstatement works associated with the insured peril (using our scoping platform)
- Managing a portfolio of work along with customer expectations.
- Ensuring surveys are completed in a timely manner as per the Service Level Agreement (SLA)Liaising with the appointed loss adjusters and claims handlers throughout the claim.
- Scheduling trades with a level of fine control over day-to-day activities

**About you**
- Experience with Xactimate is advantageous but not essential.
- Experience surveying for a contractor is advantageous but not essential.
- Small works management
- Experience in property maintenance
- Good organisational skills and understanding of MS Office.
- A strong focus on customer service
- Must reside in the West Midlands area.

**The Package**:

- Base salary £28K - £32K DEO
- 28 days holiday (Including statutory days - increase with service)
- Pool car/car allowance
- Personal progression actively encouraged & assisted.

If you have the skills and experience to make this role a success, we would love to hear from you