Client Services Coordinator
3 days ago
Rated **'Outstanding'** by the Care Quality Commission, Radfield Home Care Bexhill, Hastings and Battle is an award winning, private home care company specialising in the care of older people. We have an excellent reputation because we place clients at the heart of what we do. We work very closely with our clients, their families and health care professionals to support our clients in the best possible way.
As **Client Services Coordinator** you are responsible for supporting our clients from the beginning to the end of their time with Radfield; ensuring high levels of client satisfaction, full compliance and a positive client experience throughout.
You will respond to new client enquiries and use a consultative sales approach to determine each individual client’s needs. You will provide solutions to presenting needs and create personal centred care plans and risk assessments for our team of Care Professionals to use. You will also continuously evaluate care and risk plans through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as responding to any changes in need.
**Job Types**: Full-time, Permanent, Apprenticeship
**Salary**: From £24,000.00 per year
**Benefits**:
- Company pension
Schedule:
- 8 hour shift
Ability to commute/relocate:
- St Leonards-on-Sea, TN38 9UH: reliably commute or plan to relocate before starting work (required)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work Location: One location
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