Safe Haven Team Lead

**Description**:
**Safe Haven Team Lead**

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**Salary: £28,119pa - full time (Actual Salary £23,559pa)**

**Hours: 31 hours pw**

**Tuesday - Friday 6pm-1am - with 5 additional flexible hours, preferably Tuesday Morning**

**Contract: Permanent**

**Location: High Wycombe**

**Buckinghamshire Mind is seeking a Team Lead to supervise and support a team of Mental Health Crisis Support Workers within our Safe Haven Service.**

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Safe Haven offers a welcoming, safe, friendly and non-stigmatising environment for people to access in times of a mental health crisis. The service offers an ‘out of hours’ facility as an alternative to A&E or secondary care mental health presentations for those without physical need.

The service has been developed to offer person-centred individually focused support to meet emotional need and to provide support to build resilience. Additionally, we work alongside service users to review situations that are contributing to crisis, create safety plans and raise service user awareness of support within the community and within multiagency partnerships.

As the Lead of this team, you’ll naturally have skills in working with mental health and you’ll also have the ability to inspire and motivate your team, and to run a high-quality service.

As this role is based in the community there may be some travel between the two site locations in Buckinghamshire, you’ll need access to a vehicle for use during work hours. Alternative transport arrangements will be considered.

**Who we are**:
**We connect. We support. We influence. We deliver services in our local communities, in Buckinghamshire and East Berkshire. We promote wellbeing and recovery; we prevent mental ill health; we offer talking therapies and we provide support in times of crisis.**

**We are an independent charity that is proud to be affiliated with national Mind and to adhere to its quality standards of governance and service delivery. Buckinghamshire Mind is part of a network of over 100 Local Minds, which provide trusted mental health services to our communities.**

**Together we are Mind. Open, caring, experienced, unstoppable, together.**

**We stand up for mental health. Our services change lives. For support. For respect. For you.**

**What’s the opportunity for you?**

This role provides a real opportunity to develop your skills in working in the mental health charity sector, to develop skills in crisis management and in safety planning. You will be supported in the growth of your leadership and management skills and be part of a supportive organisation and have the opportunity to see your work bring about positive change.

You’ll receive monthly supervision and support with your personal and career development.

Please see job description for full details and a description of all the Bucks Mind benefits.

**How to apply**

**Interviews - to be arranged.**

**Key Responsibilities**:
Safe Haven offers a welcoming, safe, friendly and non-stigmatising environment for people to access in times of out-of-hours crisis’ and as an alternative to A&E, or secondary mental health care. It offers a safe place for emotional support, resilience building and person-centered support. Its aim is to deliver the following key outcomes:
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- To provide a warm and welcoming environment for those people facing out-of
- hours mental health crisis’
- Treat service users with respect and provide personalised support focused on individual need.
- To prevent the escalation of a mental health crisis and thereby reduce A&E attendance and avoid hospital admissions.
- To provide service users with a calming alternative to emergency departments.
- To raise service user awareness of alternative mental health services appropriate to personal need and circumstances and encourage their use to improve longer term mental health and well-being and reduce social isolation.
- To increase the independence and self-management skills of those people accessing the service.

**Purpose of role**

To manage and motivate High Wycombe based Buckinghamshire Mind Safe Haven Workers.

To provide vision and high-quality line management, support, and supervision to the staff team, in addition to working collaboratively as part of the Buckinghamshire Mind Operational Management Team.

To provide a welcoming, safe and empathic, user centred environment for individuals in need.

**Responsibilities**

**A Operational and line management**
- Overall line management responsibility for the successful delivery and smooth running of Safe Haven in High Wycombe.
- Coach and support Safe Haven workers in their provision of high-quality advice and emotional support to individuals who are referred to the service.
- Supervise and offer guidance to the Safe Haven Workers around therapeutic and wellbeing focused interventions for those service users in emotional distress.
- Ensure that effective risk assessment and safety planning is carried out.
- Liaising with the