Stage Door Keeper

2 weeks ago

High Wycombe, United Kingdom Trafalgar Entertainment Group Limited Full time

**About Wycombe Swan**:
Wycombe Swan is the cultural heartbeat of High Wycombe As one of the UK’s top regional theatres, Wycombe Swan is where **creativity** knows no bounds and every performance and event is a showstopper.

Spread across three vibrant spaces, Wycombe Swan is celebrated for its eclectic and top-tier productions and events. From dazzling West End musicals and laugh-out-loud comedies to enchanting family shows, as well as immersive dining events, parties and community events. Our unwavering commitment to **excellence **makes us a beloved destination for both performers and audiences alike.

Join our team and be part of a legacy that brings joy, inspiration, and unforgettable experiences to thousands of patrons each year.

**About this role**:
As the first point of contact for cast, crew, visitors and VIPS the Stage Door Keeper is the friendly face that greets everyone with a beaming smile and a warm welcome They know the ins and outs of the theatre, from the backstage corridors to the best coffee spots nearby.

With a keen eye for detail, they ensure that only authorised personnel enter, keeping the backstage area a safe haven for creativity. The Stage Door Keeper is also a master of multitasking. They juggle phone calls, manage deliveries, and sometimes even lend a sympathetic ear to a nervous actor before a big performance.

The stage door keeper will play a pivotal role in monitoring our fire panel and alarm systems. The shifts can include early starts and late-night finishes to conduct venue exterior and interior walkarounds including locking and unlocking rooms across all levels of the site.

**Key Responsibilities**:

- Assist in the running of the administration functions providing quality administrative, communications and reception support service for all departments, callers, visitors, patrons, and the general public as appropriate.
- Assist with the security of backstage areas
- Provide a reception service for the back of house entrance to Wycombe Swan, including receiving deliveries, directing visitors, assisting with artistes’ enquiries, and helping staff as required
- Understand and implement Health and Safety, Fire Safety
- Complete full building unlocks and lock ups.

**About you**:
Someone that can collaborate as part of a team and work independently, to achieve and deliver our values**:creativity**, **collaboration**, **excellence**, and **respect**.
- Passion for theatre / live entertainment
- An exceptional eye for detail for written, numeracy and verbal communication
- Willingness to learn new skills
- Great team spirit
- Strong communication and listening skills when dealing with colleagues, members of the public, key stakeholders and industry colleagues
- Understanding of health and safety
- Ability to work effectively during busy times and work alone
- Provide excellent organisation and ability to prioritise time critical tasks
- Flexible to adapt to the business needs and work calmly under pressure
- Previous experience working in theatre or an entertainment venue

For further information regarding this role please visit the job ad. Please note this role is a zero hours contract.

Pay: £11.44 per hour

Work Location: In person

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