Engagement and Support Coordinator

6 days ago

Southampton, United Kingdom The Society of St James Full time

**Engagement and Support Coordinator**

Southampton Floating Support

Southampton

37 Hours

Salary Scale - 20-21 (£24,790- £25,366 per annum)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 40 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most vulnerable and socially excluded members of society.

The Role

Are you looking for a role that makes a real difference in people’s lives, that is both rewarding and fulfilling?

The successful post holder will manage a caseload of vulnerable individuals for whom homelessness, a risk of homelessness or unsuitable housing is a real challenge. They may have issues relating to; substance misuse, mental ill health, (learning) disabilities or be in need resettlement support. You will work as part of a team within Southampton as well as with partner agencies to motivate and support service users to: improve their daily living skills, retain and sustain their accommodation, engage with meaningful occupation or learning opportunities, and will promote empowerment and independence.

You will have good organisational skills and the ability to work on your own initiative. You will have good partnership working skills and IT skills.

Essentially a motivated individual who will be able to demonstrate: Experience/Knowledge of working with people with histories of homelessness, mental health problems and substance misuse.
- Experience of dealing with difficult and challenging behaviour.
- Understanding of the effects of alcohol and substance use on mental health.
- Understanding of equality and diversity, with respect to staff and service users.
- Knowledge of safeguarding and protection procedures and protocols for vulnerable adults.

Staff Benefits

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping vulnerable people:

- A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
- Flexible working options
- Buying additional annual leave
- Comprehensive induction and training
- Counselling, financial, personal support and health and wellbeing services via our

Employee Assistance Programme
- Company cycle to work scheme
- Discounted laptops and computers with Jamie’s Computers

To apply, please send your CV and cover letter explaining why you would be suitable for the position.

Please note that CVs alone will not be considered during shortlisting.

Application closing date: Friday 18th July 2025.

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 7 days of the closing date, please assume you have been unsuccessful on this occasion.

Pay: £24,790.00-£25,366.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Health & wellbeing programme

Schedule:

- 12 hour shift
- Day shift

Work Location: In person

Application deadline: 18/07/2025

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