Brent Unplanned Care Administrator
5 days ago
T
The Single Point of Access (SPA) Administrator is crucial to the whole service as it determines the timely response to referrals, guaranteeing the safe, appropriate management of patients throughout Brent Unplanned Care services.
The SPA is an administrative service whose purpose is to streamline and coordinate all referrals to Rapid Response, Integrated Case Management, and Enhanced Care Home Teams, providing a central base through which referrers can access the service. The Administrator coordinates the whole service pathway and monitors the process.
The Administrator is an integral team member and is vital to the smooth day-to-day running of the service. Must maintain professional practice standards, ensuring statutory requirements are met within the framework of the Community Care Act and Council Policies as well as those of the Acute Trust. Be an active member of the SPA, ensuring there are safe and appropriate pathways between all agencies.
The Post Holder will have excellent communications skills and be able to take oral referrals mainly by telephone from GPs and other organisations. This will require exceptional listening skills and the ability to interpret accurately sometimes complex information.
The Post Holder will be able to triage referrals, distinguishing between urgent and less urgent referrals within the service pathways, ensuring that every referral is directed to the appropriate pathway. This is a crucial element of SPA as it determines the safety and appropriate, timely care of all patients. Training for this will be competency-based.
The Post Holder will lead in liaising with all health and social organisations updating them on any potential changes in the care management plans.
Just as we care about our patients’ wellbeing, we care about yours
**We can offer you**:
A comprehensive induction into the community service followed by a local induction to introduce you to the role
Car lease scheme *T&C’s apply
Flexible working options
Annual travel card loan
Training, support and development in your career
Please refer to Job description and Person Specification for outline of skills, knowledge and experience required.
-
Advanced Practitioner Occupational Therapist
5 days ago
Wembley, United Kingdom Brent Council Full timeAdvanced Practitioner Occupational Therapist Join to apply for the Advanced Practitioner Occupational Therapist role at Brent Council 5 days ago Be among the first 25 applicants Join to apply for the Advanced Practitioner Occupational Therapist role at Brent Council This range is provided by Brent Council. Your actual pay will be based on your skills and...
-
Graduate Management Trainee
2 weeks ago
Wembley, United Kingdom Brent Council Full timeGet AI-powered advice on this job and more exclusive features. This range is provided by Brent Council. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Shape local change and build a lasting career in public service! We're participating in the LGA's Impact: The Local Government Graduate...
-
Advanced Practitioner Occupational Therapist
1 week ago
Wembley, United Kingdom Brent Council Full timeSalary range: £48,003 - £51,138 p.a. incl. London weighting A £5000 ‘golden hello’ for OTs new to Brent, upon completion of their probationary period. An annual retention payment of £3000 for eligible frontline workers and managers from Grade PO2 – PO7 Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and other locations...
-
Advanced Practitioner Occupational Therapist
1 week ago
Wembley, United Kingdom Brent Council Full timeSalary range: £48,003 - £51,138 p.a. incl. London weightingA £5000 ‘golden hello’ for OTs new to Brent, upon completion of their probationary period.An annual retention payment of £3000 for eligible frontline workers and managers from Grade PO2 – PO7Contract: PermanentHours of work: 36 hours per weekLocation: Civic centre and other locations from...
-
Advanced Practitioner Occupational Therapist
1 week ago
Wembley, United Kingdom Brent Council Full timeSalary range: £48,003 - £51,138 p.a. incl. London weightingA £5000 ‘golden hello’ for OTs new to Brent, upon completion of their probationary period.An annual retention payment of £3000 for eligible frontline workers and managers from Grade PO2 – PO7Contract: PermanentHours of work: 36 hours per weekLocation: Civic centre and other locations from...
-
Advanced Practitioner Occupational Therapist
1 week ago
Wembley, United Kingdom Brent Council Full timeSalary range: £48,003 - £51,138 p.a. incl. London weightingA £5000 ‘golden hello’ for OTs new to Brent, upon completion of their probationary period.An annual retention payment of £3000 for eligible frontline workers and managers from Grade PO2 – PO7Contract: PermanentHours of work: 36 hours per weekLocation: Civic centre and other locations from...
-
Education Penalty Notice Officer
5 days ago
Wembley, United Kingdom Brent Council Full timeAbout the Role Brent Council is seeking an organised, proactive, and knowledgeable Education Penalty Notice Officer to join the Education Welfare Service (EWS) on an initial three‑month assignment. This role plays a key part in ensuring the effective and lawful administration of Education Penalty Notices (EPNs), supporting both operational practice and...
-
Payroll Specialist
1 week ago
Wembley, United Kingdom Brent Council Full timePayroll Specialist – Central London (37.5 hours) This range is provided by Brent Council. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base Pay Range We are working exclusively with London Borough of Brent to recruit for their busy payroll department. Responsibilities Manage end-to-end monthly...
-
Quality Assurance and Standards Officer
5 days ago
Wembley, United Kingdom Brent Council Full timeJob Title Quality Assurance and Standards Officer at Brent Council Key Details Salary: £52,194 to £55,323 p.a. inclusive of London weighting (plus fantastic benefits) Contract: Permanent Hours: 36 hours per week Location: Civic Centre, Wembley and other locations as required Overview Brent is a vibrant London borough where the iconic arch of Wembley...
-
Graduate Management Trainee
2 days ago
Wembley, England, United Kingdom Brent Council Full timeShape local change and build a lasting career in public serviceWe're participating in theLGA's Impact: The Local Government Graduate Programmeto find the next generation of public sector leaders ready to lead critical projects and services that make a tangible, everyday difference for residents.If you have ever considered working for your local council, now...
