Social Prescribing Link Worker

About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. Core to our work is the development of strong working relations with councils, charities and other organisations to deliver, health leisure and community services and events that enrich people's love.

**Benefits**:

- Flexible working hours & a hybrid working environment
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- Mental Health & Wellbeing Perks (Yoga, activities, massages, monthly talks)
- Free Gym Membership
- When in the office, we enjoy a well-stocked fridge and food cupboards, and a variety of social activities

Overview

As a Social Prescribing Link Worker, you will be empowering people to improve their health and wellbeing by connecting them to community support. This could include helping people with a range of things such as managing stress, loneliness, finding social groups, learning new skills, physical activity or getting information on employment, benefits, housing and legal advice.

This is an exciting opportunity to join our growing team and be part of an innovative social prescribing model which includes Link Workers based in primary care and adult social care, as well as Specialist Community Link Workers. Enable Link Workers will be excellent communicators, passionate about social prescribing and dedicated to reducing health inequalities in the local area.

Job Purpose
- Provide social prescribing support and deliver one to one appointments to people with a range of social needs.
- Develop strong working relationship with health and social care professionals.
- Build and maintain relationships with local voluntary and community sector organisations to ensure people are able to access the right support.

Main

**Responsibilities**:
Person-centred care and support
- Deliver effective social prescribing appointments using a holistic and person-centred approach that helps people focus on what matters to them.
- Empower people to take control of their own wellbeing by building their confidence, motivating them to set goals and creating personalised action plans.
- Signpost and refer people to local voluntary, community and statutory services that help meet their needs.
- Support people to overcome their personal barriers to access VCSE organisations and follow up to ensure they are satisfied, able to engage, and receiving good support.
- Treat everyone with dignity, and respect different cultures, religions, ways of life and other personal characteristics at all times.

Communication and Collaboration
- Build excellent relationships with primary care/adult social care teams, providing regular updates, sharing knowledge of local VCSE organisations and working together to develop the service.
- Provide support and develop partnerships with local VCSE organisations, community groups, and statutory services to make safe and effective onward referrals.
- Work with the Enable Health and Wellbeing Team and local partners to identify unmet needs within the community and gaps in service provision.
- Promote the social prescribing micro-commissioning fund and support VCSE organisations to apply.
- Act as a champion of social prescribing, increasing awareness and promoting its benefits to a wide range of audiences.
- Work with a team of volunteer buddies to provide additional support to clients.

Service Quality and Development
- Collect and record outcome, monitoring and impact data using required systems, contributing to the evaluation of the service.
- Manage own case load to ensure clients receive appropriate levels of support and expectations are met.
- Gather client feedback to evaluate the quality of the service and to inform service changes and developments.
- Identify how the service could be developed and improved and, drawing upon knowledge of service delivery, make suggestions about how social prescribing could be embedded to a greater extent across Wandsworth.
- Keep up to date with key changes in the health and social care sector in order to shape and develop the service, including those relating to good practice and policy.
- Lead by example by demonstrating excellent customer service, delivery skills, organisation and professionalism.
- Complete Quality Assurance Assessments for VCSE organisations accepting social prescribing referrals to ensure they are safe, effective, and have the support they need to be part of social prescribing.
- Work with your line manager to identify your own support needs and undertake continual personal and professional development.

General Responsibilities
- To comply with all of Enable Leisure and Culture Codes of practice and conduct, including policies and procedures concerning data protection, health and safety and safeguarding.
- To be committed to the promotion of equality, diversity and inclusion for others,