Administrative Assistant/receptionist

3 days ago


Kingston upon Hull, United Kingdom The Spencer Group Full time

**Description of Role**

As an Administrative Assistant you will be expected to work as part of an administrative team to provide support to your designated department.

You will also be responsible for covering the main Reception where you will be required to supply information regarding the organisation to the general public, clients and employees. You will also be required to attend to visitors and deal with enquiries on the phone and face to face.

**Responsibilities**
- Dealing with internal and external correspondence.
- Word processing documents, such as letters, presentations and reports.
- Using office equipment, such as printers, scanners and photocopiers.
- Setting up and maintaining filing systems.
- Updating information on computer databases.
- Answering the telephone and directing calls.
- Assisting colleagues as necessary.
- Answer main telephone, screen and direct calls.
- Take and relay messages.
- Provide information to callers.
- Greet persons entering C Spencer Ltd.
- Direct persons to correct destination.
- Deal with queries from clients.
- Ensure knowledge of staff movements in and out of C Spencer Ltd.
- Receive and process mail and deliveries.
- Ad hoc duties as required.

**Person Specification**
- Excellent interpersonal and communication skills.
- Ability to work to tight deadlines.
- Ability to prioritise a varied workload.
- Strong numeracy and IT skills.
- Ability to stay calm under pressure.
- Ability to be discreet and tactful.
- Ability to be courteous but firm when dealing with difficult customers.
- Efficient and well organised.
- Self-motivated and able to use initiative.
- Confident when using a computer and office equipment.

**Qualifications & Experience**
- Good GCSE grades A-C in Maths & English (or equivalent).
- Previous demonstrable experience in Reception duties and administrative positions.

Pay: From £24,960.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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