Referrals in Administrator

3 days ago

Dorking, United Kingdom Dorking Healthcare Ltd. Full time

DUTIES AND RESPONSIBILITIES OF THE POST Process all incoming referrals accurately, entering data onto the Patient Record System, adding patients to triage waiting lists as appropriate and sending appointment letters to patients informing them of their booked appointment. Receive and deal with telephone and other enquiries regarding appointments from patients and referrers. Proactively accommodating urgent referrals so they are booked within the correct timeframes. Liaising with other outpatient departments to problem-solve.
Build positive and effective relationships with GP Practice and Referral Support Services. Create internal referrals from consultants to our in-house diagnostic services. Filling short-notice appointment slots by bringing urgent and appropriate patients forward. Processing incoming and outgoing referrals under the PIDMAS scheme Organise workload efficiently in a complex, changing environment, managing multiple tasks, a number of which are non-routine, ensuring that timeframes are met.
Proactively identify emerging issues that may cause delays in the treatment of patients, informing the Outpatients Duty Manager when urgent action is required. Assist with slot filling by bringing forward appropriate patients to ensure there are no wasted appointments. WORK SETTING AND REVIEW To manage one's own workload efficiently and effectively on a daily basis. Maintain confidentiality at all times.
Make decisions pertaining to the smooth and efficient running of the department, acting independently but where necessary referring problems to management or the appropriate consultant via the quickest route possible. CONFIDENTIALITY The post holder must maintain the confidentiality of information about patients, staff, and DHC business under the Data Protection Act 1998 and Caldicott principles.

  • Medical Secretary

    7 days ago

    Dorking, United Kingdom Dorking Medical Practice Full time

    We are a friendly, forward-thinking practice delivering high-quality care to patients within a safe and efficient working environment. Our main surgery in Dorking and two dispensing branches in Box Hill and Westcott serve a total of 11,300 patients. An opportunity has arisen for an enthusiastic and motivated Medical Secretary to join our dedicated...

  • C&E Sales Office Manager

    17 hours ago

    Dorking, United Kingdom RBH Full time

    Join to apply for the C&E Sales Office Manager role at RBH 2 days ago – be among the first 25 applicants JOIN US At Wotton House, we make every guest and team member feel part of our story – like anything is possible. Our space is your space, and we redefine what it means to offer bespoke experiences. Our experiences are crafted exclusively for you. We...

  • C&E Sales Office Manager

    5 days ago

    Dorking, Surrey, United Kingdom RBH Full time £35,000 - £55,000 per year

    JOIN USAt Wotton House, we make every guest and team member feel part of our story – like anything is possible. Our space is your space, and we redefine what it means to offer bespoke experiences. Our experiences are crafted exclusively for you. We offer friendly, welcoming and authentic service that is personal to everyone, with little touches that make...

  • Property Viewing Guide

    7 days ago

    Dorking, United Kingdom Cubitt & West Full time

    **Cubitt & West** **Start Date**: ASAP **Salary**: £11.50 per hour + Occasional Commission **Work Pattern**: Saturday - 8.45am - 5pm **Special Requirements**: A full driving license, business insurance and your own vehicle is required. **What is in it for you?** - A brilliant job for someone who loves people and property! - A company that values...

  • Phlebotomist - ESE

    3 days ago

    Dorking, United Kingdom Bluecrest Health Screening Limited Full time

    Phlebotomist£20,837.25 (OTE of up to £38,000 pa with commission, expenses and overtime)We would be looking to recruit people from various areas in and around: Royal Tunbridge Wells, Crowborough, Rotherfield, Horley, Redhill, Dorking, Polegate, Wadhurst, Heathfield, Ashford, Sevenoaks, Oxted, Cranbrook, Cranleigh, Tonbridge, East Grinstead areas.If you...

  • Veterinary Receptionist

    2 weeks ago

    Dorking, United Kingdom Medivet Full time

    Calling all animal lovers! Do you love spending time with animals as much as you do with customers? This is an opportunity to make a real difference to every pet and every client - yours will be the first face to greet them after all. As well as looking after the reception area and ensuring a great welcome for our clients, you’ll be handling payments,...

  • HR Consultant

    3 days ago

    Dorking, United Kingdom Strictly Education Ltd Full time

    **Job Title**:HR Consultant **Salary**:£38,000 - £40,000 depending upon experience plus car allowance **Hours**:Full and part time working available, flexible hours per week over a minimum of 4 days term time only or 52 weeks **Contract**:Permanent **Location**:Home based supporting clients in the West London/North West Surrey area **Do you want to...

  • HR Consultant

    2 weeks ago

    Dorking, United Kingdom Strictly Education Ltd Full time

    **Job Title**:HR Consultant **Salary**: £35,000 - £41,000 depending upon experience plus car allowance **Hours**:Full and part time working available, flexible hours per week over a minimum of 4 days term time only or 52 weeks **Contract**:Permanent **Location**:Home based supporting clients in the West London/North West Surrey area **Do you want to...

  • Veterinary Receptionist

    5 days ago

    Dorking, Surrey, United Kingdom Medivet Group Full time £25,000 - £35,000 per year

    Calling all animal lovers Do you love spending time with animals as much as you do with customers?This is an opportunity to make a real difference to every pet and every client - yours will be the first face to greet them after all. As well as looking after the reception area and ensuring a great welcome for our clients, you'll be handling payments,...

  • Care Co-Ordinator-Surrey Downs H&C

    1 week ago

    Dorking, Surrey, United Kingdom NHS Full time £28,060 - £31,671 per year

    NHS AfC: Band 4Main areaSurrey Downs Health and CareGradeNHS AfC: Band 4ContractPermanent: 30 hrs per week. Flexible Days.HoursPart time - 30 hours per week (Flexible)Job ref343-SDH&C ASiteMedwyn Centre, Floor 2, District Nursing OfficeTownDorkingSalary£28,860 - £31,671 Per Annum Pro Rata inc Fringe HCASSalary periodYearlyClosing26/11/2025 23:59Job...