Field Care Supervisor

2 days ago


Bury St Edmunds, United Kingdom Hartewell Homecare Full time

About Us

Hartewell Homecare is a passionate and dedicated provider of high-quality home care services. We are looking for an experienced and committed **Field Care Supervisor** to join our team in a **dual role**—supporting both office-based coordination and field-based care supervision.

What We Offer:

- £16,000 annual salary for 24 contracted hours (Mon, Wed, Fri)
- Additional hourly pay for:

- **2 evening shifts per week**:

- **Every other weekend**:

- **Participation in on-call rota with additional pay**:

- Mileage and travel expenses paid
- Ongoing training and career progression
- Supportive and friendly working environment
- 20 Days annual leave pro rata plus 8 bank holidays.
- An extra day for your birthday if it falls on a week day

Working Hours:

- **Contracted**: 24 hours per week (Monday, Wednesday, Friday)
- **Additional**: 2 evenings per week + alternate weekends (paid hourly)
- **On-call**: Paid rota participation required

Key Responsibilities:

- Carry out spot checks, service user reviews, and care assessments
- Support the creation and review of person-centred care plans
- Monitor care quality and compliance with CQC and company standards
- Mentor and supervise care staff, offering ongoing guidance and support
- Assist with rota coordination and day-to-day care scheduling
- Respond to client needs and ensure care is delivered safely and effectively
- Support service audits and gather client feedback
- Participate in the on-call rota, providing support out of hours

**Requirements**:

- Experience in domiciliary or community care
- Previous supervisory experience preferred but not essential.
- Knowledge of CQC regulations and quality monitoring
- Excellent communication and organisational skills
- Flexible with availability for evenings, weekends, and on-call duties
- Full UK driving licence and own transport (essential)
- NVQ Level 2 or 3 in Health & Social Care (or willingness to work towards)

**Job Type**: Part-time

Pay: From £16,000.00 per year

Expected hours: 24 - 37 per week

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking

Application question(s):

- Do you have the right to work in the UK

Work Location: In person



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