Apprentice Administrator

**Apprentice Administrator**

**Contract type**:Full-Time

**Salary**:£12,000

**Contract term**:Fixed Term - Approx, 18 months

**Location**: Bromsgrove

**Hours**:35 hours per week between the hours of 9am - 5pm

**Benefits**:Paid training in line with National Minimum Wage with a view to obtaining a recognised qualification, 30 days’ Annual Leave increasing to 35 days’ with length of service + Bank Holidays Company Pension, Life Assurance, Employee Discount Scheme

**Course Information**

**Business Administration Level 3 - **You will be allocated the time required during the working week to attend learning that supports your apprenticeship course. Paid training with a view to obtaining a recognised qualification within Administration, completion of Function Skills Level 2 in Maths and English, if required, alongside your qualification.

**About Us**

Set up in 1987 by a small but passionate group of Foster Parents, we became the UK's first independent Foster Care agency. That gives us the benefit of over 30 years' of fostering experience and we're still going strong

The founder members recognised that looked after children - especially those who’d had very difficult starts in life - needed specialist support. So right from the beginning they put the child at the centre of their thinking and surrounded them with an integrated range of support services. In fact, that's what ISP means: Integrated Service Programme.

Over time, this circle of support has increased to include a whole range of professionals that children and foster parents can tap into, whenever they need to. This includes social workers, fostering advisors, teachers and therapists, who all work with our foster parents and the children they look after, helping them understand and manage even the most challenging situations. This is what’s known as a ‘therapeutic approach’ to fostering and it’s something that we pioneered.

**What we are looking for**

We are currently seeking a motivated and organised administration apprentice to support our fostering teams.

Reporting to the Centre Manager the post is full-time with time to be agreed to complete the apprenticeship either at a local college or onsite depending on availability at the point of commencing the Apprenticeship.

**Role and Responsibilities, with support will include but not exhaustive list**
- Maintaining electronic and paper files
- Maintaining databases
- Producing letters
- Processing incoming and outgoing post
- Photocopying
- Message taking
- To support the social work team with data collection, recording, filing and auditing
- To receive visitors
- To build up and maintain a supportive relationship with foster parents, as the post holder will be one of the first points of contact within the office
- To liaise with Local Authority social workers
- To support in the organisation of monthly meetings for foster parents
- To carry out statutory checks and take up references on prospective foster parents
- To maintain accurate databases/registers of all referrals and children placed
- To order stationary and receive orders
- To maintain a database of children’s birthdays and send out cards to children
- To attend regular team meetings
- To represent and promote ISP at every opportunity
- To make constructive use of supervision and work closely with team members to enhance personal and team developments
- To provide cover across the team for other administration duties during periods of leave

**Requirements**:

- Basic administration skills
- Educated to GCSE level with grades A-C in Mathematics, English and ICT - This can be completed alongside your qualification if not already obtained
- An understanding of the use of IT and electronic communications including Microsoft Office (eg Word, Excel and Outlook)
- Good communication skills (phone/digital/writing)
- Ability to manage workload
- To be able to contribute to team working and to develop good working relationships
- The ability to demonstrate professionalism and diplomacy and to represent ISP at all times

Interviews may take place over Microsoft Teams or in person at our Bromsgrove office.

ISP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

**Job Types**: Full-time, Fixed term contract
Contract length: 18 months

**Salary**: £12,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- Store discount

Ability to commute/relocate:

- Bromsgrove: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: REF-31-FEAHTLS