Facilities Assistant

summary
- _ birmingham, west midlands_
- _ £21,000 - £22,400 per year_
- _ permanent_- specialism
- construction & property- sub specialism
- fm & maintenance- reference number
- PR-788543
- job details

Do you thrive in a hands-on environment? Do you see yourself as a problem solver & enjoy working on various problems each day? If so we have a fantastic opportunity as a Facilities Assistant working for an established University in Birmingham which could be ideal for you. You will operate under a Facilities Supervisor with a professional, flexible, committed and enthusiastic approach toward providing excellent customer service and facilities management support in line with demonstrating the University's core values. Daily Responsibilities...
- Provide general front-line soft facilities services generated through the Estates and Facilities Helpdesk allocated jobs and work schedule process. This will include general porterage, first-line repairs and fault reporting, room layouts, light replacements and periodic high level activities.
- Ensure that layout of furniture in teaching spaces, exam rooms and events meet the customer requirements including checking equipment, maintenance, resolving and providing support and solutions to issues that may arise
- Deal with frontline repairs including toilet blockages, water leaks, heating and ventilation issues, lighting failures and assist with building incidents or emergencies
- Carry out weekly fire bell tests, checks and record information
- Complete monthly building inspection sheets that reflect health, safety and environmental checks
- Report any repairs and maintenance jobs via the Estates and Facilities Helpdesk portal, follow up on progression and provide feedback to the customers in a timely manner
- Assist with faculty and student events such as Open Days that take place periodically throughout the year that includes some weekends
- Work in partnership and liaise with other key operational staff within Estates and Facilities i.e. Security and Student Union to support customer expectations

About you?
- Experience of working in a similar facilities role
- Experience in a customer focused environment and being able to undertake a wide range of tasks whilst working in a team to achieve deadlines and dealing with challenges that may arise.
- Excellent communication skills verbal and written
- A knowledge of general buildings and repairs would be desirable
- Previous experience working from Helpdesk generated jobs and from a PDA (Hand Held Device) would be desirable.
- Knowledge of Health, Safety, Environmental best practice and Compliance is essential for this role.
- Full UK Driving Licence is essential for this role.

The Role?
- Salary Banding £21,497 to £22,398
- Monday - Friday 09:00am -17:00pm
- 32 days holiday annually in addition to the bank holidays
- Permanent Position
- Sickness/absence entitlement
- Local Government Pension scheme

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Do you thrive in a hands-on environment? Do you see yourself as a problem solver & enjoy working on various problems each day? If so we have a fantastic opportunity as a Facilities Assistant working for an established University in Birmingham which could be ideal for you. You will operate under a Facilities Supervisor with a professional, flexible, committed and enthusiastic approach toward providing excellent customer service and facilities management support in line with demonstrating the University's core values. Daily Responsibilities...
- Provide general front-line soft facilities services generated through the Estates and Facilities Helpdesk allocated jobs and work schedule process. This will include general porterage, first-line repairs and fault reporting, room layouts, light replacements and periodic high level activities.
- Ensure that layout of furniture in teaching spaces, exam rooms and events meet the customer requirements including checking equipment, maintenance, resolving and providing support and solutions to issues that may arise
- Deal with frontline repairs including toilet blockages, water leaks, heating and ventilation issues, lighting failures and assist with building incidents or emergencies
- Carry out weekly fire bell tests, checks and record information
- Complete monthly building inspection sheets that reflect health, safety and environmental checks
- Report any repairs and maintenance jobs via the Estates and Facilities Helpdesk portal, follow up on progression and provide feedback to the customers in a timely manner
- Assist with faculty and student events such as Open Days that take place periodically throughout the year that includes some weekends
- Work in partnership and liaise with other key operational staff within Estates and Facilities i.e. Security and Student Union to support customer expectations

About you?
- Experience of working in a similar facilities role
- Experience in a customer focused environment and being able to undertake a wide range of tasks whilst work