Volkswagen Parts Advisor

**Volkswagen Parts Advisor**

Citygate Volkswagen Van Centre, Wooburn Green

OTE: £34,000

**Role overview**

Citygate Automotive are looking for a Parts Advisor to professionally operate within the Parts Department and to order, receive, administrate, control and issue parts.

**Diversity and Inclusion**

At Citygate Automotive, we are committed to being the best at Everything. Striving to be the best at everything includes being the best employer and fostering the best working environments which we cannot do without a diverse team that feels and know they are valued. We know that diverse perspectives drive growth, innovation and overall performance, and we actively promote this across all aspects of our business. Our commitment to equality extends to every aspect of our operations, ensuring that everyone has equal opportunities to thrive and succeed. Driving equality, diversity, inclusion and belonging across Citygate is a continued key focus for 2024.

**Key responsibilities**

Your key responsibilities as a Parts Advisor will be to:

- Process requests / orders for spare parts
- Raise invoices and receive payment for parts
- Process special orders and to communicate on lead time, actual delivery and price with the customer / department concerned
- Book parts out of stock
- Carry out administrative tasks relating to stock movement and sales
- Sell parts
- Undertake regular stock takes
- Undertake housekeeping and other duties relating to health and safety policy
- Deliver spare parts as required
- Unload and load parts and move parts to required locations
- Attend meetings and training programmes as required
- Maintain an awareness of stock security
- Secure and label all warranty parts
- Return parts in accordance with manufacturer instructions
- Perform other duties in support of other team members as required

**What’s in it for you?**

With our benefits there is something good for everyone. We’re a progressive business that believes building a good team culture is not only good for everyone who works for us - but it makes a difference to how we engage with customers too. That’s why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:

- Access to our in-house training academy for everyone
- Access to The Volkswagen National Learning Centre for specific roles
- Electric Vehicle (EV) Training levels 1- 4 for specific roles
- Internal career progression opportunities across our various brands and locations
- High street discounts
- Wellbeing portal
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

**About You**
- Effective communication skills
- Previous Experience in a Parts related role
- A keen eye for detail
- Previous experience in a target driven role
- A full, clean driving license

**Why Citygate**

Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.

**Job Types**: Full-time, Permanent

Additional pay:

- Performance bonus

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Referral programme

Schedule:

- Weekend availability

Work Location: In person