Credit Controller
2 days ago
**Job Overview**
**Responsibilities** **& Specification;**
**Collecting Payments**:
Proactively contacting customers to collect overdue payments, negotiating repayment plans, and pursuing legal action when necessary.
**Managing Overdue Accounts**:
Monitoring and managing accounts receivable, tracking outstanding invoices, and identifying and resolving issues.
**Resolving Payment Disputes**:
Addressing customer queries, disputes, and billing issues, and finding mutually acceptable solutions.
**Maintaining Records**:
Keeping accurate records of customer accounts, payment history, and debt recovery efforts.
**Building Relationships**:
Maintaining strong relationships with customers
**Skills & Qualifications**;
- Proven experience in credit control or a related financial services role is required.
- Strong Communication and Negotiation Skills: Essential for effectively interacting with customers, resolving disputes, and negotiating repayment plans.
- Attention to Detail and Accuracy: Ensuring accurate records, timely payments, and efficient processes.
- Time Management and Organizational Skills: Managing multiple accounts, prioritizing tasks, and meeting deadlines.
- Financial Acumen: Understanding of financial principles, accounting practices, and debt recovery processes.
- Problem-Solving Skills: Identifying and resolving payment issues, disputes, and other challenges.
- Proficiency in Accounting Software: Using accounting software to manage accounts, track payments, and generate reports.
**Job Type**: Part-time
Pay: £13.50-£15.20 per hour
Expected hours: 12 per week
Additional pay:
- Performance bonus
**Benefits**:
- Casual dress
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Profit sharing
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Application deadline: 11/07/2025
Reference ID: JF06-01
Expected start date: 16/07/2025
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