Sales & Customer Service Administrator

7 days ago

StokeonTrent, United Kingdom Signature Funding Solutions Limited Full time

**Job description**

**Customer Relationship Manager**

Are you an Administrator and/or a Customer Service administrator looking for a new challenge, with a fun and ambitious business? Do you have a passion for making clients dreams a reality? Are you a problem solver and forward thinking?

Every day is different here and we’re proud of our recent journey. We spend a lot of time at work, don’t we? That’s why we’ve made it our mission to ensure our team feel happy and valued in their role, and worked hard to create a fantastic culture that means our team love coming into work and collaboratively working to achieve our customer's goals.

Being part of team Signature has so much to offer, from learning and development opportunities to ensure you fulfill your potential, to flexible working and super team socials.

**Your typical day will involve**:

- Liaising with solicitors, lenders, surveyors and estate agents to assist withy progressing our client's mortgage aplications
- Working in a team of Administrators who support our Mortgage Advisers
- Speaking with clients on a daily basis to update them on their mortgages, building strong and long-lasting relationships
- Effective diary and CRM management for the company on a regular basis
- Answering the phone to our clients and being the first port of call

**A bit about you**:

- Previous administration experience (Financial Services is a bonus)
- Previous Customer Service experience (Financial Services is a bonus)
- Microsoft Office experience
- You will be able to solve problems in a timely manner to achieve good customer outcomes
- You’ll be motivated by a fast-paced and bustling environment

**What you’ll get in return**:

- 25 Days Holiday + Bank Holidays
- Company pension scheme
- Lots of company events
- Great progression opportunities and funded training and development
- Modern open plan offices over looking our very own Lake, with our resident swans, geese, birds and squirrels as neighbours
- Free parking on-site
- Health and wellbeing Support
- Community and environmental work

**Job Types**: Full-time, Permanent

Pay: £22,500.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Administrative: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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