Facilities Management Apprentice

Job Description
Atradius is looking to recruit a Facilities Management Apprentice to provide support to our UK and Ireland Facilities team, while also developing their own skills in facilities management and maintenance.
Based in our headquarters in Cardiff, the Facilities team is responsible for ensuring our 6 offices across the UK and Ireland are compliant and fit for purpose, adhere to company polies, Health & Safety and environmental regulations, and that sub-contracted services provide value for money. Facilities impacts most individuals in our offices and adds value by creating safe, secure, compliant and comfortable places to work. It encompasses multi-disciplinary activities within the built environment and the management of their impact upon our people and their workplace.
The role of Facilities Management Apprentice is a recently created position within the Facilities unit, created to provide additional support to the Facilities team, to help deliver a high standard of service support to our offices, ensuring that all facilities, fixtures and fittings are maintained to the highest levels, and adhere to company policies and legislative requirements.
The responsibilities of the role are to help with managing the day-to-day operation of the office facilities and support operational service delivery by engaging with different parts of the business, including sub-contracted service teams and other contractors. With a focus on adding value, the role will provide experience in all aspects of facilities management, including service delivery, health & safety compliance, procurement, projects and maintenance, as well as wider issues such as sustainability. You will be working across all functional areas to ensure efficient and effective service delivery, supporting Facilities colleagues and resolving issues as requested.
Reporting to the Facilities Manager, exposure and involvement in all elements of the day-to-day management of our Facilities requirements will ensure experience is gained to develop your career.
As an Apprentice in the Facilities team, you will take on a varied array of duties, ensuring that our offices, facilities and equipment are operating safely. From engaging with front-of-house services and setting up meeting rooms through to handling potential health and safety issues, you will learn from a team who are passionate about their work. While some maintenance activities will be planned, the team also work reactively, responding quickly to issues as they emerge. As such, every day will present you with a fascinating range of challenges, and you will have the scope to work closely with colleagues from all departments.
We are keen to help you develop your skills and put you on a fascinating career trajectory. You will therefore find plenty of development opportunities, plus a genuinely supportive workplace in which colleagues will really appreciate your input.
The role is office based with the flexibility to work from home up to 2 days per week once trained.
You will study towards a related Level 4 qualification (such as a BTEC Higher / HND / HNC), via a college or training provider, for which training and study costs will paid, and study leave available.

**In this position your key responsibilities will be**:
Investigate and respond accordingly to any reports of breakdowns or faults
Contacting and arranging maintenance/repair of services where required
Assist with the monitoring of contractor performance to ensure that contracted works/services are being provided to a satisfactory standard
Help to oversee cleaning standards, liaise with sub-contractors if issues arise
Assist with re-tendering service contracts or obtaining quotes for planned or reactive works, helping to ensure high standards and value for money
Assist with the scheduling and where appropriate attending Health & Safety audits
Assist with the reporting of any accidents or near miss incidents
Assist the Facilities Manager with the setting of sustainability targets to improve the environmental performance and assist with the implementation of these measures
Assist with and undertake property inspections as appropriate, ensuring that inspection reports are completed, determining which issues need to be addressed and the plan for addressing them
Fulfilling routine duties in the interest of Facilities management, including meeting with contractors, liaising with office staff, reporting any issues to the Facilities Manager as appropriate, attending meetings, audits, or supplier visits
Assist the Facilities Manager in the procurement of consumables, non consumables and general services
Assist in planning and execution of office moves, restructuring and refurbishments within agreed timeframes
Providing occasional holiday cover for invoice approvals, coding and authorising where required following instructions from the Facilities Manager
Assist the Facilities Manager with reviewing and procuring initiatives to improve occupier and